Freelancer profile translated to English.
Back to original languageAbout Mouhsine
Several consulting and CRM project management missions, mainly around the CRM Dynamics 365 solution.
Main tasks:
▪ Management of integration projects, from the requirements expression phase to production.
▪ Business support, requirements scoping, analysis of existing customer processes and definition of target processes.
▪ Management of follow-up meetings.
▪ User support.
▪ Integrator management.
▪ Management of consultant teams, monitoring and coordination of service providers involved in projects (Integrators, publishers, contact centers, support services, ).
French
Native or bilingual
English
Conversational
Arabic
Native or bilingual
Spanish
Basic
Remote only
Primarily works remotely
Experience
- Microsoft Dynamics 365Senior CRM ManagerMarch 2016 - Today (10 years and 3 months)
- FBD GroupSenior Project ManagerJanuary 2018 - January 2020 (2 years)
- 3Li Groupe CALLIOPECRM BU ManagerJuly 2013 - December 2017 (4 years and 5 months)
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Education
- Master of Science - MSTélécom SudParis2006
- Master's DegreeIUP Miage Nice2000