About Mouhounthan
French
Native or bilingual
English
Fluent
Experience
- Sopra SteriaSystems EngineerDIGITAL AND ITAugust 2022 - December 2022 (4 months)Limonest, FranceL1 / L2 support for IKOS software developed by Sopra SteriaTicket handling and escalation to the next level if needed
- ECONOCOMUser Assistant TechnicianDIGITAL AND ITNovember 2015 - April 2022 (6 years and 5 months)Lyon, FranceAt ENEDIS-GRDF, mobile across the Rhône-Alpes Region.Diagnosis and resolution of incidents via Service-Now on PCs, networks, email, or telephony with on-site support in the Region. Installation of IT and telephone equipment. Stock monitoring and management (PCs, Screens, peripherals). IT Asset Management. User account administration.
- Advance CapitalIT ManagerCONSULTING AND AUDITSJanuary 2023 - Today (3 years and 5 months)Lyon, France• Responsible for the information system (120 users)• Microsoft 365 & Azure AD Administration• Network & Security Management• Vendor & IT Budget Management• Implementation of procedures & IT governance• Operational maintenance
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Education
- Bac Pro Maintenance Equipements IndustrielLycée Louis Armand , Villefranche s/s2013
- Bachelor's Degree in Systems and Network AdministrationStudi