Mouhja Chahdi, First aid trainer trilingual FR-NL-EN

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Description

Hello,

My name is Mouhja.

Experienced trainer in first aid and pedagogical communication, I also offer voice-over services for educational and e-learning content.

Thanks to my experience as a trainer, I know how to adapt the tone, rhythm, and clarity of my voice to make a message understandable and engaging.

I can record voice-overs for:

• e-learning modules

• educational videos

• online training

• professional presentations

Trilingual in French – English – Dutch, I can also adapt the recording according to the target audience.

Serious, clear, and professional, I work with precision to produce natural and effective recordings.

Industry field of expertise

Languages

French
Native or bilingual
Dutch
Native or bilingual
English
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Swissport
Check-in Agent
AVIATION AND AEROSPACE
April 2015 - March 2018 (2 years and 11 months)
Bruxelles, Belgium
• • Welcoming, assisting, and managing passenger requests
• • Document verification and strict adherence to procedures (safety, compliance)
• • Handling high volume and sensitive situations, in FR/NL/EN
Foreign languages good stress management Customer service adherence to procedures Rigor and adherence to procedures
Administration communale de jette
Demographic service agent - Local administration
PUBLIC SECTOR
October 2007 - October 2014 (7 years)
Jette, Belgium
• • Counter and telephone reception, issuance of ID cards and driver's licenses
• • File management, data entry, tracking, and adherence to rules/confidentiality
• • Clear communication with the public, guidance, and request follow-up
Citizen file management Adherence to internal procedures
AS Concept
Sales Representative
RETAIL (SMALL BUSINESS)
October 2018 - October 2024 (6 years)
Bruxelles, Belgium
• • Customer reception and advice, understanding needs, solution-oriented
• • Client file follow-up and coordination with various stakeholders
• • Service-oriented communication and follow-up (no billing tasks)
client advice Sales customer relations Understanding client needs

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Bachelor of Pedagogy
Institut Francisco Ferrer
Bachelor Pédagogie
First aid certifications
Certifications premiers secours

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