About Mouhamadou
French
Native or bilingual
English
Fluent
Experience
- Acensi,N1/N2 Support TechnicianDIGITAL AND ITSeptember 2024 - Today (1 year and 9 months)92400 Courbevoie, France• Handling Jira tickets: prioritization, diagnosis, tracking with work logs, closure.• Workstation imaging: Windows 11, Intune enrollment, application deployment, standard renaming, network/printing tests.• Remote support: TeamViewer and Intune actions (reboot, updates, compliance, reset, and incident resolution).• Fleet management: inventory/assignments, re-enrollment, stock keeping, traceability.• Mobile equipment: iPhone preparation (encryption, AD policies, management of returns and traceability sheets).• Network & messaging: Sophos VPN profile creation, Exchange/M365 management (mailboxes, licenses, groups/Teams).• Shared knowledge: response templates and procedures on Confluence; daily/weekly rituals and user training.
- AcensiFullstack Developer (Internship)DIGITAL AND ITJuly 2024 - August 2024 (1 month)92400 Courbevoie, FranceDuring my Fullstack development internship at Acensi, I participated in the design and evolution of an internal application in collaboration with the backend and frontend teams. I created several ergonomic interfaces with MUI, implemented REST API routes, and structured the business logic on the server side. I used Sequelize for creating models, migrations, and managing data relationships. I also implemented Redux to centralize application state and improve code consistency. In parallel, I contributed to unit and functional testing, debugging, and performance optimization. This internship allowed me to consolidate my technical skills and adopt good development practices.
- Mairie d'Aulnay-sous-Bois (DSITN)Web Technician (Internship)PUBLIC SECTORMarch 2022 - June 2022 (3 months)Aulnay-sous-Bois, France• Installation of new software versions and analysis of technical services to migrate the software to a web version. - Reception, classification, and resolution of user requests via a ticketing tool.• Assistance in creating an intranet site to present the city and its services to future interns, with a focus on the Information Systems and Digital Transformation department (DSITN).
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Education
- Bachelor's degreeESGI, School of Computer Engineering2025Bac +3
- Associate's degreeESGI, School of Computer Engineering2025Bac +2