Freelancer profile translated to English.

Description

Cybersecurity expert, I work with management as well as operational teams, for large companies as well as for small and medium-sized businesses.

With over 10 years of experience, I master the challenges of cybersecurity, in its technical, functional, and organizational aspects.

I adapt to the different profiles of my interlocutors with good listening, analysis, and synthesis skills, excellent interpersonal skills, and natural ease in public speaking.

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent
Arabic
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km), Rennes (up to 100km), Nantes (up to 100km), Paris (up to 100km)

Confidentiel
Service Delivery Manager Cybersecurity
March 2025 - Today (1 year and 3 months)
Paris, France
Service Delivery Manager within a managed SOC, providing cybersecurity services to over 200 clients. I manage the quality, performance, and continuity of security services in a high-stakes, high-availability environment.
As a key client contact, I coordinate SOC (L1 to L3), Threat Intelligence, and Incident Response teams to ensure SLA/KPI compliance, major security incident management, and a service level aligned with business expectations.
Suez
SOC Service Delivery Manager
ENERGY AND UTILITIES
August 2021 - Today (4 years and 10 months)
Paris, France
Cybersecurity Cybersecurity Incident Management Incident Management Service Delivery Manager IS Governance
Carrefour Systemes d'Information
Security Expert
RETAIL (LARGE RETAILERS)
September 2017 - July 2021 (3 years and 10 months)
Massy, France
Cybersecurity Crisis Management IS Governance Incident Management Service Delivery Manager