About Mosqoy
French
Native or bilingual
English
Native or bilingual
Italian
Fluent
Spanish
Fluent
Russian
Basic
Experience
- Mosqoy UshayYoga Nidra & AyurvedaDecember 2024 - Today (1 year and 8 months)Yoga Nidra script writing.Online & In Person classes.ConsultationsContent Creation & Social Media: emails, Substack, YouTube, Instagram...Launching Learning a ton! Sharing Ayurveda & Jyotisha through Yoga Nidra to guide my students in getting to know themselves in relation to the cosmos, process emotions & find balance. Receiving beautiful feedback from students.
- MELISSA WASIRETREAT CENTER MANAGERSeptember 2025 - February 2026 (5 months)Retreat Coordination & Guest Experience. Client Support, Check-in & Check-out. Event & Workshop Logistics. Booking Platforms & Reservation Follow-up.Staff Management & Scheduling.Meal Planning & Staff Meals Organization. Team Meetings & Daily Operations Oversight.
- Hale Pule Ayurveda & YogaHale Pule, Ayurveda & Yoga | Client Relations & Admin LeadHEALTH AND WELLNESSJanuary 2021 - May 2025 (4 years and 4 months)Recruiting and training Client Relations staff.Ongoing process development, optimisation and improvement.Creating, maintaining and implementing company documents and Standard Operating Procedures for all processes.Overall project management.Overseeing scheduling and calendar management.Overseeing reporting in support of the Research and Strategy team.Setting up automations, campaigns and segments in Active Campaign.Managing team members’ accesses during onboarding and offboarding.Client email correspondence and other projects as needed.Content creation and weekly nurture emails.Client and student email correspondence.Maintenance and scheduling of mailing lists.Processing and managing purchases and refunds.Client invoicing.Updating clients and students profiles in the database and registration records.Scheduling and management of all appointments, program and promotional events as well as internal meetings and team calendars.Preparation of wellness questionnaires.Management of meeting recordings.Maintaining company documents.Establishing new structures and documented processes to drive efficiency and support the company’s growth.Constant problem resolution and anticipation allowing for smooth and seamless operational activity.Training, coaching and nurturing team members to allow them to grow into their best potential.Optimized and improved processes leading to a more efficient inbox management.Maximized time spent caring for client service and student requests.Supported customers on their healing journey and witnessed their transformation.Trained and mentored new hires.
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Education
- 600-hour Ayurvedic Health Counselor Training + Ongoing StudiesHale Pule, Ayurveda &2026600-hour Ayurvedic Health Counselor Training + Ongoing Studies
- Diplomado Medicina y Herbolaria AndinaInstituto Medicina Andina2026Diplomado Medicina y Herbolaria Andina