About Mosab
Spanish
Native or bilingual
English
Native or bilingual
Arabic
Native or bilingual
Experience
- CIGNA GLOBAL HEALTHCAREPRODUCT OWNERJanuary 2022 - Today (4 years and 5 months)Pozuelo de Alarcón, Spain- Create and maintain Product Roadmaps- Create Features & User Stories- Collaborate with Ops teams to create innovative solutions- Collect feedback- Journey & Story mapping- Create Communication Strategy & Plan- Create Go to Market plan- Coordinate and approve releases to the market- Manage and prioritize product backlog- Report progress status to Senior Leaders- Present new solutions to stakeholders- Conduct impact assessment- Negotiate priorities with stakeholders
- CIGNA EUROPEPROJECT SMEJanuary 2021 - January 2022 (1 year)Pozuelo de Alarcón, Spain- SME involvement in delivery for multiple Global Portfolio Products & Process Improvement Programs.- Supported & Collaborated with PO on a daily basis- Wrote user stories & Acceptance Criteria- Team Backlog review & prioritization- Clarified business requirements to the scrum team- Designed new features and functionalities- Raised defects and explained them to the scrum team- Supported & assisted the developers- Provided Demo's to Senior Leaders- Involved in business readiness activities such as Change Impacts, Training, Communications and UAT- Led and Coordinated UAT & Business checkouto Write Test Scripts & review them with the POo Identifying Test Data Requirementso Identify and manage resources to perform the testingo Report progress status to PO and RTEo Manage translation to other languageso Evidence validation
- CIGNA EUROPESECONDMENT TO CHANGE MANAGEMENT TEAMJanuary 2020 - January 2021 (1 year)• • SME involvement across business readiness activities with a broad view on Change Impacts, Training, Communications & UAT• • UAT Execution◦ o Review of Test Scripts to Support PO Sign Off◦ o Assignment of Testers to Scripts with Distribution◦ o Evidence Validation• • Defect Management – Ability to understand and explain complex situations to the scrum team• • Key in Business Check Out Activity• • Provided Demo's to Senior Leaders on Functionality Post Go Live• • Business Support Role◦ o Analyze & Categorize IT Tickets◦ o Raising of Defects where required◦ o Liaising with scrum team on defect resolution requirements◦ o UAT on Defect Fixes◦ o Business Check Out◦ o Internal & External Customer Outreach to ensure resolution.
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Education
- Master of International BusinessPolytechnic University of Catalonia2014Master of International Business
- Bachelor of ScienceUniversity of Kalamoon2012Bachelor of Science