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Moritz GentnerMG

Moritz Gentner

Senior Expert Automotive | Aftersales | Data & AI

€1,200/day
Dinkelsbühl, DE
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Moritz

Strategic Project Lead | Data-Driven Steering
The bridge between data expertise and management decision-making.

I support companies in translating complex data landscapes into robust business steering. With over 8 years of experience at the interface between business and IT, my strength lies in bridging the gap between technical analysis and operational implementation at management level.

My focus: End-to-end project management & implementation Instead of isolated analyses, I pursue a holistic approach that I have successfully established in my previous roles (see below):

Cross-silo data aggregation: Identification and orchestration of relevant data sources across departmental boundaries (e.g., production, sales, aftersales).

E2E process analysis: Support for data initiatives from the raw data source through modeling to integration into the business.

Executive steering: Conception and operational management of KPI business steering shop floors for direct control by top management.

Data-to-Impact: Transformation of complex data models (e.g., AI-based Churn Prevention) into operational measures for revenue assurance.

Your added value: Through my experience in top management staff, I understand the needs of decision-makers. I ensure that data projects do not stop at the analysis stage but sustainably secure company success as implemented steering instruments.
  • German

    Native or bilingual

  • English

    Fluent

Can work on-site
Dinkelsbühl (up to 50km), München (up to 50km), Heilbronn (up to 50km), Stuttgart (up to 50km), Ingolstadt (up to 50km)

Experience

  • Mercedes-Benz AG
    Senior Project Lead | Data-Based Business Steering & Design | Management Consulting
    AUTOMOBILE
    February 2018 - February 2024 (6 years)
    Stuttgart, Germany
    Focus areas & successes:

    Strategic data initiatives: Conception and introduction of data-based steering models (forecasting scenarios & simulations) to manage global supply bottlenecks (semiconductor crisis, COVID-19).

    Business Design & Architecture: Acting as a "translator" between business departments (Sales/Logistics) and IT development. Design of BI solutions that transform operational data into executive decisions.

    Leadership: Technical leadership of interdisciplinary teams and management of external development partners for the implementation of complex digital projects.

    Methodology: Process optimization (Process Mining Order-to-Cash) and requirements engineering for scalable data products.
    Sales Steering Microsoft Power BI Process Mining Stakeholder Management Cross-functional Collaboration
  • Mercedes-Benz AG
    Senior Business Architect | Data-Driven Business Steering | Automotive Aftersales
    AUTOMOBILE
    March 2024 - December 2025 (1 year and 9 months)
    Stuttgart, Germany
    Strategic interface function in the aftersales management staff: Responsibility for the architecture of data-based steering models and their translation into business impact.

    Focus areas & successes:

    Executive Steering & Board Reporting: Conception and management of weekly performance shop floors for direct control by top management. Creation and presentation of decision-critical templates at board level.

    Data-to-Impact Initiatives (AI & Churn): End-to-end responsibility for high-impact projects (e.g., AI-based Churn Prevention). Transformation of complex data models into operational measures for revenue assurance (Revenue Protection) in the Customer Care Center.

    Data Architecture & Business Design: Orchestration of cross-functional data aggregation and refinement to make operational KPIs transparent, measurable, and controllable ("Single Source of Truth").

    Cross-Functional Leadership: Technical leadership of interdisciplinary teams (Data Scientists, IT Development, Offshore Units) and interface management between technology and business users.
    KPI Analysis Project Management Data Analytics Customer Journey Data Modeling

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Education

  • Master of Arts (M.A. HSG) in Business Innovation
    University of St. Gallen (HSG)
    2018
    Fokus auf Business Engineering & Digital Innovation: Praxisorientiertes Studium an der Schnittstelle zwischen Management und IT mit Schwerpunkt auf Big Data-Strategien und Corporate Consulting-Projekten.

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