Freelancer profile translated to English.

Description

Business development and customer relationship consultant, I help companies accelerate their growth. From prospecting to loyalty, I am involved in lead generation, portfolio development, new account opening, commercial negotiation, team management, CRM deployment, and process optimization.

With over 20 years of experience in various sectors (health, tourism, insurance, real estate, services), I have managed teams, developed strategic partnerships, structured sales organizations, and led transformation projects. Autonomous, results-oriented, and quickly operational, I adapt to your challenges to deliver concrete results, whether for a one-off or long-term assignment.

Languages

French
Native or bilingual
English
Conversational

Workplace preferences

Remote only

Primarily works remotely

FRAM
TRAVEL AGENCY MANAGER
TRAVEL AND TOURISM
January 2026 - Today (7 months)
Nantes, France
Team Management & Supervision | Sales and Travel File Management | Administrative, Accounting, and Payment Tracking | Training, Coaching, and Skill Development of Employees | Optimization of Customer Follow-up & Booking Processes | Business Development & Customer Loyalty
Commercial
CLINIQUE JULES VERNE
DIGITALIZATION CONSULTANT
September 2024 - January 2025 (4 months)
Nantes, France
Dedicated Team Creation | Health IT Tools Selection & Interfacing | Data Quality & GDPR / Health Data Compliance | Team Training & Transition to Remote Learning | Automation of Document Flows & Optimization of Health Insurance Coverage
HEURUS (GROUPE RÉALITÉS)
CUSTOMER RELATIONSHIP SUPERVISOR
January 2020 - January 2024 (4 years)
Saint-Herblain, France
Multi-site Team Management (on-site & remote, multiple departments) | BTS Training & Tutoring | Cross-functional Coordination (Marketing, Real Estate, Management Control) | HubSpot CRM Management & Deployment | Data Quality & GDPR Compliance