Freelancer profile translated to English.
Back to original languageAbout Morgane
Hello, my name is Morgane, I am 35 years old.
I have been an expert service factor for 2 years and joined the La Poste group 10 years ago. I therefore have very good experience in customer relations and especially an orientation towards their satisfaction. I have also learned to manage a team, conduct briefings, transmit information, and be close to my agents to establish a relationship of trust.
French
Native or bilingual
Remote only
Primarily works remotely
Experience
- LaExpert Service FactorJanuary 2024 - Today (2 years and 5 months)Guise, FranceMail/parcel delivery, customer relations, team briefings, presentation of Post Office services, adherence to procedures, business collections, operational manager replacement and managerial continuity.
- La Poste,Versatile FactorJanuary 2019 - January 2023 (4 years)Guise, FranceMail/parcel delivery, customer relations, briefings/debriefings, business collection services, replacement of counter agents and counter factors.
- La PosteVersatile FactorJanuary 2017 - January 2019 (2 years)Tergnier, FranceCollection from businesses and post offices, back-office, mail delivery, customer relations
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Education
- Counter Factor Training2021Formation facteur guichetier
- Professionalization contract for light vehicle driver-delivery personLa Poste2019Contrat de professionnalisation chauffeur-livreur VL
Categories
- Other