Morgane Halluin

**Sales Strategy & Prospecting**: Market analysis, prospecting, and developing a client portfolio from scratch. I know how to identify opportunities and open doors.
**Negotiation & Closing**: Guiding clients through major life decisions, handling objections, and closing deals in sometimes complex and stressful environments.
**Project Management & Legal Follow-up**: Coordinating multiple stakeholders (notaries, banks, buyers, sellers), adhering to regulatory frameworks, and ensuring administrative rigor.
**Customer Relations & Empathy**: Active listening to translate client needs into concrete solutions, with a strong sense of service and customer loyalty.

**HR Management & Leadership**: Recruiting, onboarding, training, and retaining field teams (sometimes over 50 employees). Managing turnover and fostering team cohesion.
**Operational & Logistics Management**: Complex planning, schedule optimization, emergency management, and service continuity. Organization and reactivity in the face of the unexpected.
**Customer Relations & Quality**: Needs assessment, mediation in conflict situations, satisfaction monitoring, and ensuring compliance with sector certifications/quality standards.
**Economic Management**: Monitoring sector budgets, optimizing direct costs (hours, travel), and reporting to management to maximize business profitability.

**Acquisition & Traffic (Growth)**: Managing and optimizing acquisition channels (SEO, SEA/Google Ads, Social Ads campaigns, newsletters) to attract qualified traffic within controlled budgets.
**Sales Promotion & Conversion (UX/UI)**: Creating editorial calendars, product descriptions, merchandising, and optimizing the purchase funnel to maximize conversion rates and average order value.
**Data & Analytics**: Daily monitoring of KPIs (traffic, bounce rate, ROI, acquisition cost) via Google Analytics to adjust strategic actions in real-time.
**Web Project & Supply Chain Management**: Coordination with technical providers (developers, agencies), inventory management, supplier negotiations, relations with carriers, and customer service supervision.