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Morgane G.MG

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Freelancer profile translated to English.
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About Morgane

Graduated with a Master 2 in notarial law, I worked in a notarial office, a real estate agency, and within a state administration. These experiences allowed me to develop a real sense of listening, clarity, and customer service, by supporting diverse profiles on sometimes sensitive subjects.

Today, I put these skills to use for Customer Care and administrative support missions, with rigor, kindness, and efficiency. Bilingual French/English, I am comfortable in writing and speaking, reactive, pedagogical, and always attentive to the satisfaction of the people I support.

What I offer: clear, human, and structured support, to streamline customer journeys, answer questions seriously, and ensure quality follow-up, even remotely.

Good customer advice is like a good investment: it builds trust, avoids mistakes, and fosters long-term loyalty. Let's talk about it!

  • French

    Native or bilingual

  • English

    Fluent

Remote only
Primarily works remotely

Experience

  • Customer Care & Enseignante de FLE – Freelance (100 % à distance)
    Self-employed
    E-COMMERCE
    March 2024 - Today (2 years and 3 months)
    Paris, France
    As part of my career change, I developed a dual online activity:

    Customer Support (Customer Care) for French-speaking and English-speaking clients (responding to requests, managing disputes, administrative support, post-purchase follow-up, clarification of complex information, reporting and internal communication with product/sales teams).
    French as a Foreign Language (FLE) courses for learners of various levels, individually or in small groups, on platforms like Preply. Creation of personalized educational materials, progress monitoring, establishment of a supportive and structured learning environment.

  • Immo plus Nouvelle-Calédonie
    Legal advisor
    March 2024 - Today (2 years and 3 months)
    Missions: drafting announcements, checking documents, establishing sales agreements, legal monitoring...
  • Haut-commissariat
    Legality Control Officer
    January 2024 - February 2024 (1 month)
    Adie Nouvelle-Calédonie, New Caledonia
    Contractual public servant within the High Commission of New Caledonia. Missions: control of the legality of administrative acts, management of referrals, support, advice, and training for local authorities and their public institutions, legal studies, and response to reports from administrative subdivisions. Public service law; Urban planning and environmental law; Public procurement and public contract law.

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Education

  • Advanced Diploma in Notarial Law
    Faculty of Law of Rennes
    2023
    Diplôme supérieur du notariat
  • Master's Degree in Notarial Law
    Faculty of Law of Rennes
    2022
    Master de droit notarial

Skill set

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