Freelancer profile translated to English.
Back to original languageAbout Morgane
Hello and welcome to my profile,
I am Morgane, an independent administrative & commercial assistant.
A reliable, versatile, and tailor-made support for overwhelmed professionals
After more than 15 years of experience in various sectors (tourism, events, agri-food...), I chose to put my skills at the service of companies seeking administrative, HR, or commercial support.
✅ What I can do for you:
- Routine administrative management (writing, filing, file tracking, email management...)
- Commercial assistance (prospecting, quotes, client follow-up, reminders...)
- HR support (recruitment, employee follow-up...)
- Outsourced secretarial services, occasional or regular
- Organization (business trips, events, trade shows...)
And above all: save you time to refocus on your core business!
📍Based in the Landes region, I work remotely or in person according to your needs.
Responsive, organized, and adaptable, I easily integrate with your tools and your team. Let's talk about your needs!
French
Native or bilingual
English
Conversational
Spanish
Basic
Can work on-site
Saubusse (up to 30km), Dax (up to 20km), Bayonne (up to 20km), Biarritz (up to 20km), Capbreton (up to 20km)
Experience
- Morgane CCommercial ProspectingREAL ESTATEAugust 2025 - August 2025Main objective of the mission: Optimize customer targeting strategy and improve data quality to support the Client's business development.- Identification of potential client targets: define and list the types of professional clientele suitable for each- Update of the existing database: ensure the relevance of the existing client database (over 200 clients).
- Morgane CWeekly Follow-up for an Electricity CompanyCIVIL ENGINEERINGJune 2025 - December 2025 (6 months)• Mail and email management:- Drafting and sending standard letters (replies, confirmations, reminders).- Management of the generic email inbox (filtering, responding to simple requests, forwarding complex emails to designated contacts).• Drafting and formatting documents:- Updating internal documents (procedures, organizational charts).• Archiving and filing:- Implementation and monitoring of a physical and digital archiving system.- Filing of client, supplier, administrative, and legal documents.• General Support:- Receiving and filtering phone calls.• Pre-accounting in conjunction with the accountant:- VAT declaration- Expense report tracking• Client follow-up:- Management of client reminders (courtesy calls, satisfaction follow-up).- Handling simple client requests (general information, order tracking).• Invoice management:- Preparation of client quotes and invoices based on provided information.- Sending documents to clients and tracking confirmations.- Following up on overdue payments (calls, reminder emails).• HR Management:- Medical appointment tracking- Recruitment
- Morgane CSales Techniques Training for a Photovoltaic Panel InstallerENERGY AND UTILITIESMay 2025 - May 2025Sales techniques training day- What are the steps of a sale?- The pitch (prepare it well) - role-playing- Discovering the client (what questions to ask)- Sales argumentation- Handling objections (knowing how to respond)- Closing the sale- Taking leave
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Education
- Executive MBA Human Resources Management in the Digital Age, Human Resources Management / Personnel Administration, GeneralVISIPLUS academy2022Executive MBA Management des Ressources Humaines à l'ère du digital , Gestion des ressources humaines / administration du personnel, général
- Tourism Training in Aquitaine, TourismINFA St Paul les Dax2018Formation Tourisme en Aquitaine, Tourisme