Freelancer profile translated to English.
Back to original languageAbout Morgane
With over 10 years of experience in sales and 3 years in real estate, I now offer my skills to businesses as an independent contractor. Business owners, micro-entrepreneurs, artisans, liberal professionals, I can assist you with your administrative management and optimize your commercial development so you can focus on what matters most!
French
Native or bilingual
English
Fluent
Spanish
Conversational
Can work on-site
Biarritz (up to 50km)
Experience
- Morgane CIerAdministrative and Commercial AssistantSeptember 2024 - Today (1 year and 11 months)Biarritz, FranceI assist businesses with their administrative tasks, optimizing their commercial development and customer relationship management.My services include, among others:- Drafting letters and documents- Creating communication materials (internal or point-of-sale)- Order management and stock tracking- Entering quotes and invoices- Customer follow-ups and simple accounting entries- After-sales service and customer loyalty management- CRM optimization and database analysis- Drafting performance reports (charts, summaries)- Researching service providers and suppliers- Organizing business travel, seminars, team building- Developing partnerships- Organizational support for commercial prospecting- Training on internal software and IT assistanceI help you gain efficiency so your team can focus on your core business!
- SATIS ImmobilierCommercial and Administrative AssistantREAL ESTATEJanuary 2021 - August 2023 (2 years and 7 months)Biarritz, FranceWithin a real estate agency, I held the position of administrative and commercial assistant.My main responsibilities were:- Drafting, publishing, and optimizing the referencing of listings on various distribution platforms- Managing sales projects and file tracking (valuations, mandates, offers, preliminary sales agreements), transmitting information to notaries and following up.- Customer and sales team support (+10 people): assistance with prospecting, checking technical sheets, drafting valuation reports.- Reporting and analysis of listing visibility (Google Analytics and internal data).- Competitive intelligence through the implementation of SaaS solutions- Designing print communication materials (flyers, advertising banners...)- Participating in the redefinition of the graphic charter and visual identity on social networks (Instagram and Facebook)- Accounting (payments, invoice reconciliation)- Liaising with technical service providers (CRM, listing websites, photographers, property surveyors, etc.)
- RÉAUTÉ CHOCOLATStore ManagerRETAIL (SMALL BUSINESS)December 2010 - March 2017 (6 years and 3 months)Vannes, FranceWithin a store ranked 2nd out of 60 in the network and with a staff of 4 to 12 salespeople, I held the position of manager, with the following experience and skills:- Monitoring and analysis of sales indicators- Implementation of challenges, commercial operations, and partnerships- Prospecting businesses and local authorities- Inventory management, best-before dates, customer and supplier orders- Dispute resolution, product return procedures- Quotes, invoicing, and follow-up- Scheduling, recruitment, individual interviews, training- Member of marketing and product committees
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Education
- Professional Scrum Master I (PSM I)Professional Scrum Master I (PSM I)
- BTS, Sales and Tourism ProductionsLycée St Ivy2008BTS, Ventes et Productions touristiques