About Morgane
💻 Independent administrative assistant with over 9 years of experience, I support artisans, entrepreneurs, and SMEs in outsourcing their remote administrative management.
French
Native or bilingual
English
Basic
Experience
- Morgane Assist'ProIndependent Administrative Assistant | Administrative Outsourcing for Artisans, SMEs, and BusinessesPUBLIC SECTORFebruary 2026 - Today (4 months)Laval, France
Artisans, business owners, and entrepreneurs: delegate your administrative tasks and focus on your business.
Independent administrative assistant for over 9 years, I support professionals in their daily remote administrative management with rigor, responsiveness, and autonomy.My goal:to save you time, reduce your administrative burden, and structure your daily organization.My administrative services:✔ Outsourced administrative management✔ Quote and invoice creation and tracking✔ Client follow-up and payment tracking✔ Professional email management and client requests✔ Administrative file tracking✔ Document organization and filing✔ Calendar management and appointment scheduling✔ Database updates✔ Daily administrative data entry and tracking✔ Remote administrative support for artisans, SMEs, and businessesWhat you gain✔ Daily time savings✔ Smoother and more structured administrative organization✔ Better client and administrative follow-up✔ Reduced mental load✔ More efficient and professional business management✔ Flexible support tailored to your needsWhy work with me?✔ Over 9 years of cross-sector administrative experience✔ Responsiveness, autonomy, and sense of organization✔ Quick integration with your tools and processes✔ Smooth communication and rigorous follow-up✔ 100% remote work✔ Confidentiality and professionalism⚠️ I do not handle accounting, payroll, or tax declarations.Collaboration termsI provide services for:- occasional needs,- periods of high workload,- replacements,- or regular administrative support.📩 Response within 2 hours and personalized support.Outsourcing your administrative tasks means gaining efficiency, peace of mind, and more time for your business. - CMA (Chambre des Métiers et de l'Artisanat),Training Assistant – Apprentice Management and Public ReceptionPUBLIC SECTOROctober 2020 - June 2025 (4 years and 8 months)Laval, France**Tasks performed**:- In-person and phone reception, orientation, and response to inquiries- Professional email management and incoming message tracking- Registration, apprenticeship contract, and exam tracking via Cyclades- Administrative tracking of apprentices and file updates- Scheduling appointments at hair salons via Planity- Participation in the organization of open houses and internal events**Results / benefits for the company**:Streamlined reception and learner trackingTime savings for administrative and pedagogical teamsImproved organization and reliability of administrative filesEnhanced communication with students and families
- DRSM Pays de la Loire – Pôle Santé,Administrative Assistant – Mail Management and File TrackingMEDICALNovember 2019 - September 2020 (10 months)Laval, France**Tasks performed**:- Mail management: opening, sorting, and franking- Data entry and tracking of occupational disease claim files in the Hippocrate software- Document production: data entry and sending of questionnaires to insured individuals- File archiving and data cleansing**Results / benefits for the company**:Organized and reliable administrative filesImproved tracking of claims and communication with insured individualsReduced errors and better document availabilityOptimized administrative processing time for the team
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Education
- BTS Assistant Manager LevelLycée Bertrand d'Argenté2015Niveau BTS Assistante de Manager
- Secretarial BaccalaureateLycée La Champagne2013Baccalauréat Secrétariat