About Morgane
💻 Freelance Administrative Assistant | Outsourced Office Manager
French
Native or bilingual
English
Basic
Experience
- Morgane Assist'ProIndependent Administrative Assistant | Administrative Outsourcing for Craftsmen, SMEs, and SMBsPUBLIC SECTORFebruary 2026 - Today (6 months)Laval, France
Office Manager freelance / Independent Administrative Assistant
I assist craftsmen, freelancers, and SME managers with outsourcing their administrative and commercial management.My goal: to enable them to save time, structure their organization, and ensure smooth and rigorous administrative follow-up.Tasks Performed- Administrative management- Professional email organization and management- Filing, sorting, and structuring of documents- Entry and updating of administrative data- Document writing and formattingCommercial Management- Creation and sending of quotes- Client follow-ups and overdue payment tracking- Administrative follow-up of client filesOrganization and Support- Calendar management and appointment scheduling- Daily administrative task tracking- Structuring of administrative processes- Implementation of a clear and efficient organizationResults Achieved for My Clients- Significant time savings on administrative tasks- Improved client follow-up and reminders- Reduction of administrative oversights and delays- More fluid and structured business organization- Reduced mental load for managersTypes of Clients Supported- Craftsmen (construction, services, technical trades)- Entrepreneurs and freelancers- SME and SMB managers- Liberal professionsWork EnvironmentI work remotely, autonomously, and adapt quickly to each client's tools and methods (Microsoft Office, CRM, etc.).I can provide support for one-off missions or regular collaborations. - CMA (Chambre des Métiers et de l'Artisanat),Training Assistant – Apprentice Management and Public ReceptionPUBLIC SECTOROctober 2020 - June 2025 (4 years and 8 months)Laval, FranceTasks Performed:- Physical and telephone reception of the public, guidance, and response to inquiries- Professional email management and incoming message tracking- Tracking of registrations, apprenticeship contracts, and exams via Cyclades- Administrative follow-up of apprentices and file updates- Scheduling of appointments in hair salons via Planity- Participation in the organization of open days and internal eventsResults / Benefits for the Company:Streamlined reception and follow-up of traineesTime savings for the administrative and pedagogical teamImproved organization and reliability of administrative filesEnhanced communication with students and families
- DRSM Pays de la Loire – Pôle Santé,Administrative Assistant – Mail Management and File TrackingMEDICALNovember 2019 - September 2020 (10 months)Laval, FranceTasks Performed:- Mail management: opening, sorting, and franking- Data entry and tracking of professional illness application files in the Hippocrate software- Document production: data entry and sending of questionnaires to policyholders- File archiving and data cleansingResults / Benefits for the Company:Organization and reliability of administrative filesImproved tracking of requests and exchanges with policyholdersReduction of errors and better document availabilityOptimized administrative processing time for the team
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Education
- BTS Assistant Manager LevelLycée Bertrand d'Argenté2015Niveau BTS Assistante de Manager
- Secretarial BaccalaureateLycée La Champagne2013Baccalauréat Secrétariat