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Morgane Assist'ProMA

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Freelancer profile translated to English.
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About Morgane

💻 Freelance Administrative Assistant | Outsourced Office Manager

Are you a craftsman, SME manager, or freelancer lacking time for daily administrative tasks?

Between client files, invoices, follow-ups, emails, and internal organization, administrative tasks can quickly hinder your business development.

I support you as afreelance administrative assistant and outsourced office managerto structure your organization, save time, and achieve clear and efficient administrative management.

MY ADMINISTRATIVE ASSISTANCE SERVICES
✔ Daily administrative management and file tracking
✔ Organization and document management
✔ Invoicing, payment tracking, and client reminders
✔ Email and priority management
✔ Schedule management and administrative coordination
✔ Client and supplier follow-up
✔ Creation of dashboards and tracking tools
✔ Implementation of procedures adapted to your business

FLEXIBLE SUPPORT
I assistSME managers, craftsmen, and freelancerswho wish to:
- regain control of their administration,
- avoid oversights and delays,
- improve their organization,
- save time on time-consuming tasks.

Each collaboration begins with an analysis of your needs to implement simple, effective solutions adapted to your workflow.

My support can be:
a few hours per month,
regular administrative support,
a one-off organizational mission.

With9 years of experience in administrative management and business organization, I offer you reliable, autonomous, and personalized support.

My goal: to allow you to focus on your business while your administration is structured and managed.

📩Available to discuss your needs and build an administrative organization tailored to your business.
  • French

    Native or bilingual

  • English

    Basic

Remote only
Primarily works remotely

Experience

  • Morgane Assist'Pro
    Independent Administrative Assistant | Administrative Outsourcing for Craftsmen, SMEs, and SMBs
    PUBLIC SECTOR
    February 2026 - Today (6 months)
    Laval, France

    Office Manager freelance / Independent Administrative Assistant

    I assist craftsmen, freelancers, and SME managers with outsourcing their administrative and commercial management.
    My goal: to enable them to save time, structure their organization, and ensure smooth and rigorous administrative follow-up.

    Tasks Performed
    - Administrative management
    - Professional email organization and management
    - Filing, sorting, and structuring of documents
    - Entry and updating of administrative data
    - Document writing and formatting

    Commercial Management
    - Creation and sending of quotes
    - Client follow-ups and overdue payment tracking
    - Administrative follow-up of client files

    Organization and Support
    - Calendar management and appointment scheduling
    - Daily administrative task tracking
    - Structuring of administrative processes
    - Implementation of a clear and efficient organization

    Results Achieved for My Clients
    - Significant time savings on administrative tasks
    - Improved client follow-up and reminders
    - Reduction of administrative oversights and delays
    - More fluid and structured business organization
    - Reduced mental load for managers

    Types of Clients Supported
    - Craftsmen (construction, services, technical trades)
    - Entrepreneurs and freelancers
    - SME and SMB managers
    - Liberal professions

    Work Environment
    I work remotely, autonomously, and adapt quickly to each client's tools and methods (Microsoft Office, CRM, etc.).

    I can provide support for one-off missions or regular collaborations.
    Complete Administrative Management Sense of Organization Autonomy Administrative Assistance Organization and Priority Management
  • CMA (Chambre des Métiers et de l'Artisanat),
    Training Assistant – Apprentice Management and Public Reception
    PUBLIC SECTOR
    October 2020 - June 2025 (4 years and 8 months)
    Laval, France
    Tasks Performed:
    - Physical and telephone reception of the public, guidance, and response to inquiries
    - Professional email management and incoming message tracking
    - Tracking of registrations, apprenticeship contracts, and exams via Cyclades
    - Administrative follow-up of apprentices and file updates
    - Scheduling of appointments in hair salons via Planity
    - Participation in the organization of open days and internal events

    Results / Benefits for the Company:
    Streamlined reception and follow-up of trainees
    Time savings for the administrative and pedagogical team
    Improved organization and reliability of administrative files
    Enhanced communication with students and families
    Complete Administrative Management File Organization Physical and Telephone Reception File Tracking Appointment Scheduling
  • DRSM Pays de la Loire – Pôle Santé,
    Administrative Assistant – Mail Management and File Tracking
    MEDICAL
    November 2019 - September 2020 (10 months)
    Laval, France
    Tasks Performed:
    - Mail management: opening, sorting, and franking
    - Data entry and tracking of professional illness application files in the Hippocrate software
    - Document production: data entry and sending of questionnaires to policyholders
    - File archiving and data cleansing

    Results / Benefits for the Company:
    Organization and reliability of administrative files
    Improved tracking of requests and exchanges with policyholders
    Reduction of errors and better document availability
    Optimized administrative processing time for the team
    File Organization Administrative Management Mail Management Data Entry Microsoft Office

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Education

  • BTS Assistant Manager Level
    Lycée Bertrand d'Argenté
    2015
    Niveau BTS Assistante de Manager
  • Secretarial Baccalaureate
    Lycée La Champagne
    2013
    Baccalauréat Secrétariat

Skill set

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