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Morgane BernardMB

Morgane Bernard

Customer Advisor

€125/day
Fontenay-le-Comte, FR
0-2 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Morgane

I am a motivated person when I like what I do. I am very invested in my missions and projects. I have always liked to help in different ways and especially according to the needs of my clients. I am a good listener to understand and identify what my clients want.
I like challenges and novelty. I am the right person for you if you want someone as invested as you in your project. Someone who will do everything she can to meet your requests.
  • French

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Webhelp/Concentrix
    Customer Advisor
    BANKING AND INSURANCE
    March 2024 - March 2025 (1 year)
    Fontenay-le-Comte, France
    Home insurance claims manager. Clients called to make a claim or for the management of an existing claim. Reception of emails, processing of expert documents, etc.
  • Cache-Cache
    Fashion Advisor
    October 2023 - January 2024 (3 months)
    Fontenay-le-Comte, France
    Ready-to-wear saleswoman.
    Small business with a regular clientele.
    Customer advisory +++
    Ability to create outfits.
  • Gémo
    Fashion Advisor
    January 2023 - June 2023 (5 months)
    Fontenay-le-Comte, France
    Ready-to-wear saleswoman. Experience focused on customer advice. Reception of deliveries, hanging, and stocking shelves by size. Fitting room advice as well.

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Education

  • Insurance Customer Advisor Training
    Webhelp/Concentrix
    2024
    Formation Conseillère clients en assurance
  • Professional Baccalaureate in Sales Advisory Technician
    Lycée Bel-Air
    2016
    Baccalauréat Professionnel Technicien Conseil Vente

Skill set

Categories

  • Other