Freelancer profile translated to English.
Back to original languageAbout Monique
Welcome to my profile!
As a virtual assistant, I support companies in the areas of back office, HR management, and preliminary accounting. As a former entrepreneur, I know and understand the challenges of medium-sized businesses and start-ups from my own experience – and I know how valuable reliable support is in daily business.
I am a state-certified commercial manager, a trained retail clerk, and successfully managed my own company for over ten years. I combine my practical experience in administration and organizational management with sound expertise, a high affinity for IT, and strong organizational talent. I work in a structured, reliable, and independent manner, and quickly familiarize myself with new tools and processes.
I specifically relieve my clients in administrative and organizational areas – including:
- Payment transactions
- Invoicing
- Appointment scheduling
- Data entry and archiving
- Preliminary accounting (incl. DATEV Unternehmen online)
If you are looking for a reliable partner who thinks along, simplifies processes, and saves you time for your core business, I look forward to collaborating with you.
German
Native or bilingual
Can work on-site
Hamburg (up to 20km)
Experience
- Pelz und Jokar GbR, Get Fit OneCommercial ManagementRETAIL (SMALL BUSINESS)August 2015 - December 2025 (10 years and 4 months)Hamburg, GermanyPersonnel Management- Administrative tasks and handling of personnel data- Recruiting and acquiring new employees- Staff leadership- Employee development and training- Staff deployment planningInventory Management- Selection of suitable suppliers, establishment and maintenance of sustainable relationships, and negotiation of terms and prices- Determination of required quantities based on sales potential and inventory levels, and ordering of necessary goods- Management of the entire supply chainPreliminary Accounting- Collection, verification, sorting, and digitization of incoming and outgoing invoices, payroll statements, and other relevant documents- Document preparation and labeling for proper accounting proceduresFinancial Management- Strategic planning, management, and control of all financial resources- Controlling
- Karstadt Warenhaus AG, MönckebergstraßeTeam Leader Retail Support SpecialistRETAIL (SMALL BUSINESS)August 2007 - August 2015 (8 years)Hamburg, Germany- Personnel responsibility for 20 employees- Maintenance and use of inventory management systems- Product presentation / Visual Merchandising- Returns and complaints management- Planning and execution of promotional areas- Advising the sales department on logistical issues- Inventory management for the entire branch
- Karstadt Warenhaus AGRetail ClerkRETAIL (SMALL BUSINESS)September 2003 - July 2005 (1 year and 10 months)Hamburg, GermanyIn my role in retail, I conducted sales conversations and provided comprehensive advice to customers. I was also responsible for product presentation, procurement, and storage.I controlled and managed business processes, participated in pricing policy, and implemented marketing measures. Throughout this, a smooth process and a positive shopping experience were always my priority.
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Education
- Commercial College for Business and