Monica Chis

Process audits for software quality assurance: Conducted SDLC audits for software projects, identifying bottlenecks and aligning practices with ISO and Agile standards—resulting in measurable defect reduction and faster delivery. Auditing software development processes

Data cleaning and consolidation projects — turning messy, manual data into structured, usable systems is a key part of process digitization. Training & enablement: Designed and delivered customized training programs on software quality assurance and AI tools, upskilling 70+ professionals in QA best practices, agile delivery, and applied AI. Data analysis for business outcomes: Data cleaning, automated reporting, and predictive analytics, improving dataset quality and reducing manual workload by 30%. AI adoption & strategy: Designed and reviewed datasets for AI integration, ensuring data accuracy, consistency, and representativeness. Evaluated outputs of AI tools for accuracy, coherence, and relevance, providing structured feedback for improvement.

• ● Saved 20% on delivery time by streamlining development procedures

• ● Successfully established a new scheduling system, reducing delivery time by 40% and increasing customer satisfaction by 30%

• ● Prepared and performed new software quality assurance procedures, expanded the quality of produced work by 20%.

• ● Led successful integration of Electronic Flight Strips app, improving flight operations and increasing customer satisfaction by 80%

• ● Organized a Testing Center for FREQUENTIS Romania branch, leading to 40% reduction in software defects and upgraded overall quality for ATM software projects