Freelancer profile translated to English.
Back to original languageAbout Mona
My leitmotif, an unwavering positive attitude! A daily thirst for learning that allows me to always move forward. Not to mention meeting, observing, understanding, and supporting to help others grow, which is essential.
I am one of those freelancers with a strong sense of professional ethics. I appreciate work well done. Working hand in hand with committed and transparent entrepreneurs regarding their methods and strategies is an important value.
French
Native or bilingual
Can work on-site
Landivisiau (up to 40km)
Experience
- Europe CosmétiqueCustomer Success ManagerFASHION AND COSMETICSApril 2026 - June 2026 (2 months)Landivisiau, France-Onboarding -Active listening and needs analysis -Responsible for customer satisfaction for a portfolio of 65 clients -Project monitoring -Quotes/sales for up-sell and cross-sell -CRM management on Monday/Notion
- Pow'herIndependent Sales AdvisorApril 2026 - Today (4 months)-Sales workshop facilitation -Online store direct sales -Customer follow-up -Social media management -Logistics reception/preparation and delivery
- H2o at HomeSales Coach & Independent Sales AdvisorSeptember 2016 - July 2023 (6 years and 10 months)-Management & facilitation & support of 60 collaborators -Daily individual follow-up -Monthly individual or group training sessions -Recruitment closer after sales funnel
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Education
- -Closing/MediaBuying/C.Manager TrainingCustom2026-Formation Closing/MediaBuying/C.Manager
- -Ongoing Sales Coach TrainingH2o At home2023-Formation continue de Coach vente