About Mona
German
Native or bilingual
English
Native or bilingual
Spanish
Conversational
Experience
- AutowerkstattLeadership CoachARTS AND CRAFTSAugust 2024 - March 2025 (7 months)ChallengeThe car workshop had difficulties with workflows and processes due to the opening of a second location. While the two managing directors could keep an eye on everything at one location and were responsible for a lot themselves, this was no longer possible with two locations. The changes led to reduced productivity and dissatisfaction, as well as a loss of sales.SolutionWe developed new processes for various workflows in workshops and individual discussions. I accompanied various conflict discussions and built a trusting relationship with both the employees and the managing directors, which allowed me to gather honest assessments and consider them in finding solutions.The tasks of the managing directors were redefined, taking into account both the new conditions and the individual strengths of the two, in order to improve the working conditions for everyone.ResultClarity on role distribution within the companyProcesses that consider the daily requirements of the employeesWorkflows that allow for more independence and thus give the managing directors more room for their new tasksIncreased sales
- Mona FriessLeadership CoachEDUCATION AND E-LEARNINGSeptember 2023 - Today (2 years and 9 months)Leadership Coach | Workshops | SpeakingSpecifically as a young first time leader, one faces many different challenges every day. As a Leadership Coach I support young leaders with their everyday struggles as well as developing their own leadership style and growing into their role as a leader.Additionally, I give talks and workshops specifically designed for the need of the company and their employees.
- NovartisJr. Process ExpertPHARMACEUTICALS INDUSTRYNovember 2022 - September 2023 (10 months)As a Process Expert in a Cell & Gene Manufacturing site, I was involved in daily problem solving activities, GMP documentation and support systems.My main focus was managing the manufacturing part of a large scale project, implementing a new process at the manufacturing site, which required lots of indirect leadership in addition to regular project management and coordination.
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Education
- Dr. sc. ETH, Immunology, lymphatic vascular biology, atypical chemokine receptorsETH Zürich2019Dr. sc. ETH, Immunology, lymhpatic vascular biology, atypical chemokine receptors
- Greator Business CoachGreator GmbH2023Greator Business Coach