About Mona
French
Native or bilingual
English
Conversational
Experience
- Agence PénélopeREPLACEMENT RECEPTIONISTJuly 2025 - Today (11 months)Cadarache, 13108 Saint-Paul-lès-Durance, FranceReplacement receptionist, responsible for the physical and telephone reception of visitors, employees, and external contractors.Participation in the organization of safety training, including logistical management, participant reception, and attendance tracking.Management of permanent and daily access requests, verification of authorizations, entry registration, and rigorous application of security procedures.Creation and management of employee access badges.
- FreelanceENTREPRENEURIAL PROJECT STUDYE-COMMERCEJuly 2024 - May 2025 (10 months)Maison Augustine was the idea for an entrepreneurial project focused on creating an e-commerce concept dedicated to promoting local producers through a web content strategy.The project began with in-depth market research, including:- Analysis of the responsible e-commerce and short supply chain sectors,- Identification of consumption trends (local, transparency, storytelling, engagement),- Competitive analysis and the concept's differentiating positioning,- Definition of target audiences (end consumers and producers).Based on this, I designed the entire business model and developed a web content strategy aimed at creating a strong link between producers and consumers:- Definition of the editorial line and brand tone,- Creation of content highlighting producers' know-how, stories, and values,- Consideration of formats (articles, enriched product descriptions, storytelling, visual content),- Integration of content as a lever for differentiation and trust in the e-commerce journey.This project allowed me to mobilize cross-functional skills in digital strategy, entrepreneurship, content creation, market analysis, and project structuring, while developing a sensitive and committed approach around local and authentic values.
- Jean Lain Mobilités ManosqueSALES SECRETARYJanuary 2024 - July 2024 (6 months)Administrative and operational management of orders, including order entry, creation and follow-up of client files, and preparation and verification of invoices.Ensures information compliance, deadline adherence, and data reliability throughout the process.Interface between sales teams, administration, and management, with a key role in coordination and communication to ensure smooth exchanges and proper information flow.Active participation in aligning departmental priorities and tracking strategic files.Cross-functional support to teams, providing operational assistance on priority issues, activity organization, and internal process optimization, thereby contributing to the overall efficiency of the department and decision-making.
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Education
- BTS Negotiation and Digitalization of Customer RelationsVAE2025
- CAP Aesthetics Cosmetics2020CAP Esthétique Cosmétique
Skill set
Categories
- Other