About Mokrane
French
Native or bilingual
English
Conversational
Arabic
Native or bilingual
Spanish
Conversational
Experience
- Hôtel restaurant Bœuf CouronnéCustomer Service ManagerHOSPITALITYNovember 2024 - August 2025 (9 months)Paris, France• Coordination of a high-end restaurant sector, ensuring impeccable customer service.• Optimization of communication between the dining room and the kitchen, ensuring fluidity and efficiency.• Development of transferable skills: rigor, stress management, team coordination.
- Ménil 44Purchasing and Logistics ManagerRETAIL (SMALL BUSINESS)October 2023 - October 2024 (1 year)Paris, France• Inventory management and coordination for 5 restaurants.• Implementation of a reporting system, reducing order errors and improving stock visibility.• Automation of the ordering process via new software, improving accuracy and efficiency.• Supplier relations: delivery monitoring, deadline adherence, and dispute resolution.
- Ménil 44Assistant ManagerHOSPITALITYMarch 2023 - September 2023 (6 months)Paris, France• Operational management of orders and inventory.• Direct interaction with customers, ensuring their satisfaction and service quality.• Contribution to the flow of incoming and outgoing goods.
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Education
- Master in Purchasing & Supply Chain EngineeringESCC Business School2024
- Master in Modeling and Decision SupportUniversity of Bejaia2022Domaine mathématique appliquée