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Mokhtaria HabbouchiMH

Mokhtaria Habbouchi

E-commerce Customer Experience Consultant

€500/day
Paris, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Mokhtaria

Transforming the user experience into a sustainable growth lever:

With strong expertise in digital marketing and a background with leaders like Carrefour Monde, I help brands optimize their online performance. My approach is based on a simple conviction: a fluid and personalized customer journey is the key to conversion and loyalty.

My areas of expertise:

E-Merchandising & Searchandising: Assortment management, optimization of the site structure, filters, and internal search engine to maximize conversion rates.

Performance Analysis: Monitoring key metrics, weekly reporting, and implementing corrective actions based on data.

Customer Experience (UX): User journey analysis, gathering customer feedback (verbatims), and continuous optimization of product pages.

A graduate of a Master's degree in Webmarketing from Digital College, I combine analytical rigor with strategic vision to address the challenges of mass retail and e-retail.

Let's discuss your digital growth projects!

Conversion Optimization
- Conversion Rate Optimization (CRO) analysis and optimization
- User Experience (UX) improvement
- Conversion strategy consulting

E-commerce Strategy
- E-commerce strategy audit and analysis
- E-commerce strategy development
- E-commerce strategy training and consulting

Online Store Management
- Product catalog management and updates
- Website navigation and structure optimization
- Inventory and order management

Feel free to contact me for a quote or more information :)
  • French

    Native or bilingual

  • Arabic

    Native or bilingual

Can work on-site
Paris (up to 50km)

Experience

  • Stand Up Wak'Up
    Project Manager
    CIVIC AND SOCIAL ORGANIZATIONS
    November 2025 - Today (7 months)
    Paris, France
    - Website redesign
    - Implementation of a strategy to improve the visitor journey
    - Administrative management (Database, internal communication...)
    Webmarketing strategy Database Project management Web project management student association life
  • Ascencia business school
    Independent Trainer
    EDUCATION AND E-LEARNING
    September 2025 - Today (9 months)
    Paris, France
    I teach courses on:
    - Webmarketing
    - E-commerce
    - Customer experience

    I also participate in juries and exam proctoring missions
    jury Surveillance Course preparation E-learning Training
  • Blackhawk
    Merchandiser
    ENTERTAINMENT AND LEISURE
    August 2025 - September 2025 (1 month)
    Paris, France
    - Identify the Blackhawk gift card display(s) in the store and take photos.
    - Ensure the planogram is correctly followed on the gift card display and that there are no stockouts.
    - If necessary, reorganize the cards and/or restock after checking gift card stock at the reception.

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Education

  • Master 2 Webmarketing Project Manager
    Digital College
    2023
    Objectif de la formation : - Apprendre à repérer et se servir des tendances actuelles du marché sur son domaine d’activité. - Être en mesure de rédiger des rapports complets de l’état de santé d’un site web grâce aux outils analytiques. - Savoir développer sa visibilité sur le net et connaître tous les facteurs clefs du succès du content marketing. - S’initier à la campagne d’acquisition et aux ambitions de développement d’une jeune entreprise. - Etablir une stratégie et plans d’actions de marketing mobile afin de pouvoir passer du « mobile friendly » au « mobile first ». - Savoir actionner les différents leviers publicitaires. Exemple de projet : https://open.spotify.com/show/5aBuDMQcDRFfFlfV1hihYw
  • Professional Bachelor's Degree in E-commerce and Digital Marketing
    Université Paris 8
    2021
    Objectifs de la formation : L’objectif essentiel de la formation est Participer à l’élaboration et à la mise en œuvre de stratégies marketing et commerciale dédiées au web et de pouvoir y exercer rapidement des responsabilités. - Concevoir et développer des services en ligne (conception, création, animation), - Gérer des sites e-commerce - Créer, utiliser et gérer de bases de données clients, prospects - Créer et animer des catalogues de vente sur Internet - Gérer la relation client à distance (e-mailing, suivi commandes, fidélisation…etc.) - Générer du trafic qualifié. - Contribuer à la mise en place ou à l’amélioration des solutions de e-commerce dans les entreprises.

Certifications

Skill set

Categories