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Mohammed HeddadMH

Mohammed Heddad

Business Analyst

€420/day
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Mohammed

Dynamic and passionate, I am a Business Analyst and functional support, with eight years of solid experience in requirements analysis and quality assurance. With a rigorous approach and a keen eye for detail, I facilitate communication between technical teams and business stakeholders, ensuring that deployed solutions optimally meet user expectations.

  • French

    Native or bilingual

  • English

    Conversational

Can work on-site
Paris (up to 50km), Lyon (up to 100km), Sophia Antipolis (up to 10km), Nice (up to 10km), Bordeaux (up to 10km)

Experience

  • Orange Business
    Business Analyst API
    TELECOMMUNICATIONS
    March 2023 - July 2025 (2 years and 4 months)
    Bagnolet, France
    Design:
    • Participation in gathering business needs with the Product Owner
    • Proposing suitable solutions to meet identified needs
    • Writing User Stories, ensuring their clear understanding and compliance with business expectations
    • Collaboration with technical teams to validate the feasibility of proposed solutions
    • Presenting evolutions to the IT team during refinements
    • Participation in SAFe and Scrum ceremonies

    API Acceptance:
    • Validation of SWAGGER and WSDL interface contracts
    • Back-end testing in API mode
    • Execution of API requests via Postman
    • Analysis of test results and identification of anomalies.
    • Performing end-to-end tests to validate the integration and proper functioning of APIs

    Functional Acceptance:
    • Define test scenarios based on user stories
    • Use the XRAY tool to configure, manage, and track tests (test cases, campaigns, results)
    • Execute functional tests and document results
    • Analyze and track anomalies detected during tests
    • Collaborate with developers to resolve anomalies and ensure the quality of deliverables
    • Lead TNR regression test campaigns

    Functional and Technical Support:
    • Daily monitoring of production incidents to ensure their rapid resolution (Level 2)
    • Log analysis to identify bugs and track fixes
    Architecture:

    • Active participation in API design and architecture meetings
    • Analysis of business requirements and development of architectural solutions

    Change Management:
    • Writing User Guides and facilitating training workshops
    REST APIs Postman Atlassian JIRA Xray Confluence
  • ENGIE - COFELY
    Business Analyst
    ENERGY AND UTILITIES
    November 2019 - December 2022 (3 years and 1 month)
    Paris, France
    Assisting the Product Owner in defining technical and functional requirements.
    • Writing and formalizing User Stories and acceptance criteria
    • Backlog management and user story prioritization
    • Collaboration with technical and business teams to design solutions compliant with requirements
    • Participation in Agile rituals (Daily, Sprint Planning, Sprint Review, Retrospective)
    • Implementation of functional and API test plans on Xray.
    • Identification of datasets and environment configuration.
    • Execution of test plans, analysis of test results, and verification of their compliance with User Stories
    • Opening JIRA tickets following anomaly detection
    • Tracking the progress of fixes with developers
    • Execution of TNR regression tests
    • Writing the acceptance report at the end of each sprint
    Agile Scrum Xray JIRA Scrum Agile Method
  • EDF
    API Tester
    ENERGY AND UTILITIES
    December 2018 - October 2019 (10 months)
    Paris, France
    Writing and implementing test plans on Xray
    • In-depth analysis of API call mechanisms
    • Execution of API tests on Postman/SoapUI
    • Identification of anomalies and tracking of fixes.
    • Knowledge of Json and XML structures
    • Validation of interface contracts via Swagger-Editor
    • Traffic analysis on Kibana
    • Verification of data integration in the database
    • Active participation in Scrum ceremonies (stand-up, backlog refinement, retro)
    • Presentation of test reports
    • Close collaboration with the development team
    test API Xray JIRA Postman

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Education

  • Specialized Master in Information Systems Management
    CentraleSupélec
    2015

Certifications

  • ISTQB
    Foundation Level
    2022

Skill set

Categories