About Mohammed Hamza
French
Native or bilingual
Arabic
Native or bilingual
English
Fluent
Experience
- AFRICA FIRSTASSISTDATA ANALYSTBANKING AND INSURANCENovember 2022 - Today (3 years and 7 months)Casablanca, MoroccoCollect and extract relevant and quality data from sources and then translate them into statistical data.Process, exploit, and integrate data into a data warehouse. Create dashboards, implement KPIs, and report performance to provide a coherent vision of results to different teams. Implement processes/queries and automation. Produce business analyses and recommendations for managers. Manage analysis tools so that internal decision-makers and clients can monitor product evolution. Technological watch for new tools aimed at improving data analysis. Develop Power Apps solutions dedicated to operations, aiming to reduce manual tasks and improve data reliability.
- 118218 LENUMEROWORKFORCE AGENTTELECOMMUNICATIONSJanuary 2015 - January 2022 (7 years)Marrakech, MoroccoImplement and manage activity steering tools. Plan staffing according to production needs. Monitor absences, lateness, and break times. Ensure smooth production flow, alert in case of anomalies, and propose alternative solutions. Real-time steering. Creation of automated reporting and dashboards. Indicator monitoring. Data and statistical analysis. Define all internal and external reporting. Participate in steering committees with the service provider. Communicate with service providers to assist them with their planning.
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Education
- European professional diploma in IT and networks2016Diplôme professionnel européen en informatique et réseaux
- Specialized Technician in2013Technicien Spécialisé en