Mohammed Awad

- End-to-end responsibility for the core Salesforce platform, including SalesCloud, Service Cloud, and Experience Cloud.

- Experienced in designing and maintaining complex integrations with ERP and internal systems, ensuring seamless data flow across the enterprise.

- Skilled in collaborating with sales and service stakeholders to automate processes and deliver scalable CRM solutions.

- Expert in both declarative and programmatic tools — Apex, Lightning Web Components (LWC), Aura, and Flows — with proven ability to build high

performance, maintainable solutions.

- Leading the adoption of AI capabilities in Salesforce using Agentforce and Prompt Builder to unlock intelligent automation.

- Responsible for deployment management, release planning, and rollout strategies, ensuring smooth delivery of enhancements in large-scale environments.

Salesforce UI-Expert, Lead UI-Developer, POC Developer & Backend Developer in large automotive. Taking up and processing customer requirements & requests with emphasis on the Salesforce Service and Sales cloud. Designing and implementing Salesforce solutions for a wide array of branches, including automotive, Environmental services, Medical technology and renewable energy equipment. Manage Scratch Orgs, Working with Second-Generation Managed Packaging and using package development model and CI/CD pipeline.

Taking up and processing customer requirements & requests with emphasis on the Salesforce Service and Sales Cloud. Designing and implementing Salesforce solutions for a wide array of branches, including automotive, Environmental services, Medical technology and renewable energy equipment. Manage Scratch Orgs, working with Second-Generation Managed Packaging and using the package development model and CI/CD pipeline.