Amine M.

Historically a Full Stack Developer, then a Software Architect, I am currently a certified expert consultant on Atlassian products, Agile, ITIL (ITSM), and AWS Cloud.

I have implemented Jira Software, Jira Service Management, Jira Work Management, Confluence, Bitbucket, Bamboo, and Crowd for clients of various sizes and in different contexts:

☞ Agile, Hybrid, Waterfall Project Management

☞ Integration of Atlassian products into the DevOps ecosystem

☞ Service Desk Management (ITSM - ITIL v3/v4)

☞ Cloud Migration Assessment

☞ Cost Optimization

☞ Atlassian Product Audits

☞ Digitalization of Business Processes. Ex: "Permanent Control Process", "Budget and Billing Management Process", "Procurement and Tender Process"...

☞ Migration to Jira/Confluence (from HP-QC/HP-ALM, Redmine, Mantis, Glpi, ...)

☞ Support for IT Service Providers to become Atlassian Partners

My main objectives:

🏅 Customer satisfaction through an agile "client-centric" approach

🏅 Iterative delivery with "quick-win" approach

🏅 Client ownership and autonomy through coaching & mentoring

I have in-depth knowledge of several apps: Insight AM/Discovery, Proforma, ScriptRunner, JMWE, JSU, X-Ray, XPorter, BigPicture, Annova apps (Power Scripts, SIL Engine...), Elements apps (Copy & Sync, Connect...), Zephyr, Tempo, Structure...

My scope of intervention includes:

🏆 Implementation of technical architectures (Data Center/Server)

🏆 Consulting, Design, Implementation, Support, Performance Testing, Troubleshooting, Cloud Migration, Upgrade, Cost Optimization, Audit, ...

🏆 Coaching & Training

🏆 Instance Management (AWS Cloud...)

I am also certified:

- Scrum (Scrum Alliance), coached by Jeff Sutherland (co-creator of Scrum)

- ITIL v4

- AWS

If you have a project, small or large, do not hesitate to contact me. I am available for fixed-price or time-and-materials missions.

See you soon!