Freelancer profile translated to English.
Back to original languageAbout Nadjib
Solutions Architect with over 12 years of experience in unified communications, contact centers, video conferencing, VoIP and ToIP. Expertise in integrating Cisco, Microsoft, SBC, contact center and ecosystem solutions in On-premises, Cloud and hybrid environments. Able to design, deploy and optimize resilient architectures for international companies. Strong skills in technical pre-sales, project management, N3 incident resolution and facilitating customer workshops.
English
Native or bilingual
French
Native or bilingual
Can work on-site
Paris (up to 50km)
Experience
- NTT DATAUCaaS, CCaaS & Video-conferencing Solutions ArchitectTELECOMMUNICATIONSJune 2019 - Today (7 years)Paris, France
- Audit of existing infrastructures: Analysis of equipment, network topology and uses per site/user to identify levers for optimization.
- Management of migration projects: Managing projects to transform unified communication and collaboration environments to cloud solutions.
- Design of target architectures: Definition of technical architectures integrating security, compliance, quality of service and interoperability constraints.
- Planning and conducting migrations: Organizing transition steps while ensuring service continuity.
- Interface with telecom operators: Coordination of portability and SIP trunk integration processes.
- Technical support to sales teams: Responsible for supporting the sales team in technical pre-sales, promoting the company's products and working closely with potential customers to determine how the company can best meet their specific needs.
- •Quotation and development of offers: Technical qualification, design and quotation of deployment and migration projects to the Cloud, in particular UCaaS, CCaaS and video-conferencing platforms (Cisco Webex, Microsoft Teams, Microsoft Teams Rooms, Cloud Voice, Anywhere365, SBC Audiocodes/ Cisco CUBE, etc)
- Management of calls for tender: Responsible for writing responses to calls for tender (RFP/RFI), presentations and presentation of technical and commercial proposals and writing Statements of Work to be integrated into framework contracts.
- Demonstrations and Proof of Concept (POC): Develop and propose convincing demonstrations, presentations and POCs to highlight the capabilities of the solutions and adapt them to customer needs.
- Renault-Nissan Le PlessisVideo Conferencing & Unified Communications Solutions ArchitectTELECOMMUNICATIONSJuly 2018 - June 2019 (11 months)Le Plessis-Robinson, France
- Management of international projects for the deployment of Cisco and Skype for Business Video conferencing solutions.
- Administration of Cisco CUBE SBCs, Expressway and VoIP gateways.
- Market research, supplier meetings and project sponsorship.
- Ensure the proper functioning of Renault Monde and Nissan Europe's video conferencing rooms (600 screens).
- N3 support and troubleshooting of complex SIP/VoIP problems.
- Responsible for the operational steering committee.
- Guarantee the service provision of subcontractors.
- Study and implementation of the monitoring solution.
- Change management, simplification of tools, creation/updating of the Video conferencing portfolio.
- Realization of POCs, opportunity studies, functional and/or technical specifications.
- Axians FranceUnified Communications Pre-sales and Implementation EngineerTELECOMMUNICATIONSMarch 2017 - June 2018 (1 year and 3 months)Nanterre, France
- Qualification and quotation of projects in support of sales teams.
- Integration of the elements of the offer in accordance with the specifications.
- Design and validation of customized offers in line with the needs expressed by customers.
- Monitoring the product roadmap and participation in technical events.
- Conducting technical operations related to the deployment and migration of collaborative solutions.
- Creation and development of documentation, including low-level design (LLD), high-level design (HLD), migration procedures and test documents.
- Ensure the transfer of skills to the client's technical teams.
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Education
- Master 2 NetworksPierre and Marie Curie University2012Master 2 Réseaux
- Computer EngineerHouari Boumediene University of Science and Technology (USTHB)2011Ingénieur en informatique
Certifications
- Microsoft MS-721: Collaboration Communications Systems Engineer AssociateMicrosoft2025
- Microsoft Teams Rooms Technical Solutions Professional 2024Microsoft2024