Freelancer profile translated to English.

Description

With several years of experience on complex CRM projects, I support companies in the implementation, optimization, and integration of Salesforce solutions tailored to their business needs.

My added value lies in providing my interpersonal and technical skills to ensure the technical and functional success of projects, from scoping to production, within the announced deadlines.

Key Skills:

Salesforce Technical Project Management (Sales Cloud, Service Cloud, EDA)

Agile / Scrum Leadership

Integration & Interfacing (API, middleware, third-party tools)

Data Visualization - Tableau Desktop

Leading technical teams and coordinating service providers

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Paris (up to 50km)

IONIS GROUP – EPITECH
Technical CRM Project Manager
EDUCATION AND E-LEARNING
February 2020 - August 2022 (2 years and 6 months)
Paris, France
• Implementation and configuration of a claims process with Jira Service Desk
• Implementation and configuration of Docusign
• Implementation and configuration of Salesforce Tableau Software
• Development of batch processes for anonymizing personal data in Salesforce Sandboxes
• Monitoring the migration from Sales and EDA to Education Cloud (EC)
• Creation of the data dictionary
• Technical Debt (removal of unused metadata, refactoring of classes, Flows, Custom Fields, formulas, Validation Rules)
• Implementation of a comprehensive test plan for Non-Regression Tests following technical debt resolution, adhering to a pre-defined and adapted strategy.
• Migration of SF Classic applications to Lightning
• Creation of Dashboards with the Business Intelligence (BI) tool: Salesforce Tableau Software
• Management of a team of 4 developers
• Creation and implementation of a strategy for managing and processing anomalies
• Organization and follow-up of Joint Project Committees (COPROJs)
Salesforce Docusign Team Management Technical Debt Tableau Desktop
DSI Secours Catholique
Information System Project Manager - Salesforce
CIVIC AND SOCIAL ORGANIZATIONS
February 2020 - October 2022 (2 years and 8 months)
Paris, France
Functional and project management contribution
• Coordination of projects with service providers (CMS, iRaiser, Talentsoft, Nibelis)
• Creation of specification documents and monitoring of the donation API implementation
• Adaptation of donation sources (Registration form) to the donation API (iRaiser, Street Marketing, CBA)
• Post-project operational monitoring
• Generation
Hardis Group
Salesforce Developer
January 2019 - December 2019 (11 months)
Responsible for TMA MGEFI
• Self-training on Salesforce CRM Admin and Dev.
• Taking charge of the TMA (Admin and Dev) part
• Carrying out developments and internal testing, then deployment to PROD.
• Preparation for the Developer Platform certification. Keywords: Apex – Lightning web component - Triggers - Javascript

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Certified HTML5
Certifié HTML5
National Engineering Diploma in Computer Science
ESPRIT - Higher Private School of Engineering and Technology.
2005
diplôme d'ingénieur national en informatique

Check out Mohamed's education

IT Project Manager

Mohamed Mohsen

Senior Salesforce Administrator

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