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Mohamed LamridML

Mohamed Lamrid

Salesforce Architect, Business Analyst, AI

€1,000/day
Paris, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Mohamed

I am a Salesforce technical-functional consultant with several years of IT & CRM experience, specializing in Salesforce Multi Cloud topics, structuring sales processes, data quality, and user adoption.

I work with a very "hands-on" approach: I don't just configure, I help teams sell better, track better, and manage their activity with reliable KPIs, thanks to a clean, structured, and maintainable CRM.

I am also a trainer and founder of CRM Dojo, an organization specializing in CRM & Salesforce. My interventions combine pedagogy, operational efficiency, and real-world best practices (projects, businesses, production constraints).

✅ My typical missions:

- Salesforce / CRM Audit (Sales process, data, adoption, automations)
- Salesforce Administration (setup, profiles, security, objects, validation rules…)
- Automation (Flows, approvals, alerts, data quality)
- Sales Structuring (pipeline, stages, forecast, activity tracking)
- Qualiopi Salesforce Training (users, admins, sales teams)
- Architecture and roadmap recommendations (quick wins + long term)

I am particularly comfortable in contexts where order needs to be restored:
too many fields, complex architecture, too many "quick fixes", unclear processes, unusable reporting, low adoption.

🎯 Objective: a simple, useful, used Salesforce instance that generates performance.
  • English

    Native or bilingual

  • French

    Native or bilingual

Can work on-site
Paris (up to 50km)

Experience

  • CRM Dojo
    Founder and Trainer
    TECH
    May 2024 - Today (2 years and 1 month)
    Paris, France
    1) Salesforce & CRM Audit (360 Diagnosis)

    - Analysis of the sales cycle & pipeline stages
    - Data Quality (duplicates, fields, rules)
    - Analysis of existing automations (Flows / Workflows / Process Builder)
    - Security & access models
    - Reporting & dashboards
    - Prioritized recommendations (quick wins / projects)

    📌 Deliverable: clear report + structured action plan

    2) Salesforce Administration and Architecture (run & build)
    - Objects / fields / layouts / record types
    - Profiles, roles, permissions, permission sets
    - Validation rules, flows, automation
    - Lead, account, opportunity, activity management
    - Configuration of reports & dashboards

    3) Sales Cloud Structuring & Adoption
    - Redesign of the sales pipeline
    - "CRM = steering tool" method (not just storage)
    - Standardization of stages and mandatory data
    - KPIs for management / managers / sales reps
    - Adoption plan and sales routines

    4) Salesforce Training (B2B / internal teams)
    - User training (sales reps, managers, customer service)
    - Administrator training (beginner to advanced level)
    - Certification-oriented training (Admin)
    - Structured materials + exercises + validation (MCQ)
    Salesforce Sales Cloud Salesforce Service Cloud Artificial Intelligence AI Agent Agentforce
  • 2PACE
    CRM Consultant
    TECH
    April 2022 - April 2024 (2 years)
    Paris, France
    At 2PACE, I supported clients on high-stakes CRM projects, particularly around Salesforce, with a focus on sales effectiveness, data quality, and user adoption.

    Key achievements:
    - Gathering business needs, facilitating workshops, and formalizing processes (Sales)
    - Salesforce configuration and evolution: objects, fields, pages, validation rules, security models
    - Implementation / improvement of automations (Flows, approvals, notifications, controls)
    - Structuring the pipeline and sales stages (process + governance)
    - Creation and optimization of reporting & dashboards for steering (management / managers / sales reps)
    - User support and change management (adoption management)
    - Contribution to delivery quality: documentation, best practices, continuous improvement

    Environment:
    Salesforce (Admin / Sales Cloud), Manufacturing Cloud, CPQ, automations, reporting, functional scoping, CRM governance.
    Manufacturing Cloud Salesforce CPQ Salesforce Marketing Cloud Salesforce Agentforce
  • Kapros
    Web Developer
    January 2015 - June 2017 (2 years and 5 months)
    Development of dynamic front-end and back-end websites. Deployment and customization of CMS. Graphic design.

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Education

  • Certificate of attendance in English
    English school in
    2014
    Certificate of attendance in english
  • License in Digital Communication and Web Development
    Institut De Formation Technique Supérieur
    2013
    Licence Communication Numérique et Développement Web

Certifications

  • Data Cloud
    Salesforce
    2024
    Salesforce Data Cloud
  • AI Associate
    Salesforce
    2023
    Salesforce AI

Skill set

Categories