Freelancer profile translated to English.

Description

Senior Business Analyst / AMOA with over 10 years of experience in the banking, finance, insurance, and information systems transformation sectors.

I support business units and IT teams throughout the project lifecycle: scoping, requirements gathering and analysis, workshop facilitation, writing functional specifications, User Stories, testing strategy, UAT, development coordination, application support RUN, and deployment support.

I work on complex and regulatory projects involving inter-application flows, data, reconciliation, reporting, digital journeys, evolutionary maintenance, and IT system transformation in critical and highly integrated environments.

Accustomed to Agile and multi-stakeholder environments, I act as an interface between business units, technical teams, architects, software vendors, and external partners to secure application developments and ensure the quality of deliverables.

Key skills:

• Business Analysis / AMOA

• Banking, Finance, Insurance

• RUN & BUILD

• SQL / Data / Flows

• UAT / Functional Testing

• MOA / MOE Coordination

• N3/N2 Application Support

• Jira / Confluence / ServiceNow

• Agile / Scrum

Rigorous, autonomous, and results-oriented, I pay particular attention to the quality of delivery, continuous process improvement, and end-user satisfaction.

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Paris (up to 50km), Rouen (up to 50km), Sotteville-lès-Rouen (up to 50km), Déville-lès-Rouen (up to 50km), Le Havre (up to 50km)

TCS
Business Analyst / Senior AMOA
BANKING AND INSURANCE
June 2024 - Today (2 years)
Paris, France
Context: Mission carried out at Allianz Assurance, within the DOM squad (Document Output Management), responsible for documentary flows and regulatory communications for insurance processes, in a BUILD & RUN context with high stakes in quality, compliance, and service continuity.

Role: Senior Business Analyst / AMOA acting as an interface between business units, IT, software vendors, and external partners, responsible for functional scoping, RUN support, and the quality of deliverables.

Achievements:
• Gathering, analysis, and formalization of insurance business needs related to documentary flows and contract management.
• Facilitation of business workshops and coordination with technical teams to secure application developments and inter-application flows.
• Functional scoping of developments and support for IT teams in implementing solutions.
• Structuring and prioritizing the backlog (User Stories, acceptance criteria, estimations).
• Analysis of functional impacts, monitoring of interfaces, and data exchanges.
• Definition and management of functional testing (UAT): test campaigns, anomaly tracking, validation of fixes, and securing production deployments.
• Contribution to structuring RUN N2/N3: incident analysis, coordination of corrective actions, and post-production monitoring.
• Supervision of deployments, preparation of Go/No-Go decisions, and post-deployment support.
• Production of RUN reports and monitoring of risks and blocking points.
• Facilitation of Agile rituals (Refinement, Sprint Planning, Reviews, Retrospectives).

Environment: P&C Insurance – BUILD & RUN – Documentary flows – API / Interfaces – Jira – Confluence – ServiceNow – UAT – Agile / Scrum
SQL Atlassian JIRA Functional Testing Scrum Atlassian Confluence
Capgemini - Ministère de l’économie et de la finance
Business Analyst - Scrum PO
PUBLIC SECTOR
May 2020 - May 2024 (4 years)
Paris, France
Context: Design, RUN, and evolution projects for business digital tools (urban planning tax, training) based on workflows and user journeys, in Agile/Scrum environments with strong business and user interaction.

Role: Operational Business Analyst / Product Owner responsible for functional scoping, backlog management, RUN support, and the quality of delivered solutions.

Achievements:
• Facilitation of business workshops for gathering, analyzing, and prioritizing functional needs in a multi-user context.
• Structuring and managing the backlog (EPIC, User Stories, acceptance criteria) in alignment with business priorities and delivery constraints.
• Coordination between business units, IT, and partners to secure application developments.
• Active participation in Agile ceremonies (Refinement, Sprint Planning, Reviews, Retrospectives).
• Functional design of user journeys, wireframing, and writing functional specifications.
• Definition and management of functional testing: test campaigns, anomaly tracking, validation of fixes, and securing production deployments.
• Participation in RUN support and end-user support.
• Organization and facilitation of IT/Business steering committees, progress reporting, and monitoring of key concerns.
• Contribution to change management: functional documentation, user guides, and communication to stakeholders.
• Ensuring the functional quality of delivered solutions and their alignment with business uses.

Environment: Agile / Scrum – Jira – Confluence – UAT – RUN – Workflows – Product Backlog – Application Support
Functional Testing Functional Specifications Agile Methodology Jira/Confluence SQL
Deloitte
BUSINESS ANALYST
CONSULTING AND AUDITS
March 2017 - May 2020 (3 years and 2 months)
Casablanca, Morocco
BUSINESS ANALYST – DELOITTE
March 2017 – April 2020

Context: RISK Project – Evolutions of a critical compliance process management tool (KYC, AML-CFT, Sanctions, Embargoes, Conflicts of Interest) in a regulatory, data-driven environment, highly integrated with the IT system.

Role: Business Analyst responsible for functional management, MOA/IT coordination, data quality improvement, and application RUN support.

Achievements:
• Contribution to the functional redesign of a critical system for managing reference data and compliance.
• Analysis, modeling, and securing of data flows between internal systems and compliance applications.
• Implementation and monitoring of data quality indicators and contribution to continuous process improvement.
• Coordination with IT teams for the design, integration, and monitoring of APIs and inter-application exchanges.
• Writing functional specifications and supporting development teams throughout the delivery cycle.
• Active participation in Agile ceremonies (Refinement, Sprint Planning, Reviews) and tracking of deliverables.
• Organization and facilitation of business workshops, support and training for users on functional evolutions.
• Contribution to functional testing phases (UAT), validation of fixes, and securing production deployments.
• Participation in application RUN support: incident analysis, anomaly tracking, and coordination of corrective actions.
• Contribution to the stability and service continuity of a sensitive regulatory scope.

Environment: Jira – Confluence – SQL – API – Java – Excel – Teams – SharePoint – Agile Scrum – RUN – UAT – Data & Flows
Scrum Functional Testing SQL Jira/Confluence Agile Methodology