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Mohamed KchaouMK

Mohamed Kchaou

Senior SalesForce Developer SFI

€350/day
Tunis, TN
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Mohamed

  • French

    Native or bilingual

  • English

    Conversational

Remote only
Primarily works remotely

Experience

  • Metlife france
    Technical Manager - Salesforce Financial Services Cloud SFI (Insurance)
    BANKING AND INSURANCE
    July 2024 - Today (1 year and 11 months)
    Paris, France
    PROJECT: Development of the insurance product sales process at Metlife France

    - Mastery of the standard data model for the insurance domain.
    - Design and deployment of the customer billing process (direct debit, sponsor card) via the Findock module

    - Development of processing for customer premium payment rejections (TMW, Sponsor – Carrefour, Oney, Cetelem, etc.) with the Findock module.
    - Optimization of policy integration flows with partners on SFI, including the creation of accounts, contacts, leads, opportunities, and a pricing engine based on product and asset matrix.
    - Development of a credit simulator for Metlife products.
    Omnistudio CPQ Apex Findock LWC
  • Eni Energies et Services
    TECHNICAL PROJECT MANAGER
    ENERGY AND UTILITIES
    September 2023 - July 2024 (10 months)
    92300 Levallois-Perret, France
    PROJECT: Production maintenance (AMS team)

    - Act as the point of contact between ENI France business units and the service teams.
    - Analysis of production anomalies across various integration processes: SAS tablet/SEL/OS completeness.
    - Ensure monitoring of distributor activation flows (Electricity/Gas) X12/X13/SDEM.
    - Optimization and reduction of SF/SAP rejection flows (address data normalization).
    - Maintenance of ENI product catalogs on Enione.
    - Maintenance of MES/CHF processes, customer due date modification/billing cycle modification/payment method.
    - Code review and analysis of PRs and validation.
  • HubOne
    Technical Lead / Senior Developer
    April 2022 - July 2023 (1 year and 3 months)
    Paris, France
    PROJECT: Development of the Sales Cloud Core process + Salesforce Industries Vlocity (Lead to Quote)

    - Micro-estimation and grooming of user stories.
    - Participation in the target data model.
    - Development of user stories.
    - Review of the development team's work.
    - Integration of the ESM (Enterprise Sales Management) datapack into development environments.

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Education

  • Certification
    COPADO
    2020
    Certification
  • Computer Engineering Degree
    2015
    Cycle ingénieur en Informatique

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