Mohamed Hammami

Senior Product Manager (Project Manager) 2023 – 2026 Fortun - Paris, France – Fintech Startup Product: Fortun e-Wallet Platform - launched in France (Web & iOS & Android) Product Vision & Strategy ▸ Defined the product vision and roadmap for the Fortun platform from scratch, in 2 phases: payment institution agent, then DSP2/GDPR compliant payment institution platform ▸ Prioritized the backlog based on business impact vs. technical effort (RICE matrix) in coordination with French financial partners ▸ Managed the complete product lifecycle: scoping, functional specifications (PRD/user stories), KPI monitoring, and post-launch iterations Discovery & User Experience ▸ Led Design Sprint sessions and user testing on critical journeys (onboarding, payment tunnel, QR Code) ▸ Defined end-to-end user journeys with the goal of zero friction during registration: wireframes, interactive prototypes, journey mapping ▸ Implemented a Flutter Design System (reusable UI components) to accelerate development cycles Management & Go-to-Market ▸ Coordinated tech, UX, compliance, and financial partner teams in a demanding French regulatory environment ▸ Oversaw technical architecture (microservices, Kafka event-driven, ELK Stack, OVH cloud) as the product-tech interface ▸ Oversaw ELK Stack architecture (Elasticsearch, Logstash, Kibana): setting up log ingestion pipelines, indexing, and real-time data visualization ▸ Obtained the DREETS Innovation Label (2023) ▸ Ensured GDPR, DSP2 compliance and cyber risk management throughout the development cycle

Head of Product & Founder 2012 – 2023 HAMTEL Group & SF Technologies –Tunis - Fintech Startup founder of Sobflous Product: Sobflous - leading e-Wallet and payment facilitator in Tunisia (Payment, Transfer, Top-up, QR Code, Bill Payment) Product Impact (KPIs) ▸ 350,000+ user accounts | 100,000+ cards registered | 5 million transactions in 2022 ▸ 500+ merchants and resellers integrated via Sobflous payment API ▸ 35% reduction in abandonment rate on key features (QR Code, transfer, Payment) ▸ 40% reduction in payment steps after UX redesign Roadmap & Prioritization ▸ Managed the 10-year product roadmap: from v1 mobile (Ionic) to Flutter migration, up to OVH cloud microservices architecture ▸ Defined and prioritized user stories and functional specifications for each major release ▸ Technological arbitration: Ionic → Flutter migration, Zend → Laminas, GitLab CI/CD adoption Discovery & UX Research ▸ Led user testing sessions with diverse profiles (digital first-time users, merchants, students) ▸ Designed a multilingual interface (Arabic, French, English) accessible to users not very familiar with digital tools ▸ Design Sprint iterations on critical features: direct contribution to mass adoption (350,000 users) Partnerships & Go-to-Market ▸ Managed API integrations with La Poste Tunisienne (50,000+ clients, Postflous solution) and Monétique Tunisie ▸ Coordinated 3 multidisciplinary teams (dev, QA, security) + support and sales teams ▸ Obtained the StartupAct Innovation Label (2019) ▸ Obtained ISO 27001 Certification (2022) ▸ Zero transaction loss even under peak load thanks to Kafka event-driven architecture

▸ Administration and optimization of HP storage arrays (EVA, MSA, 3PAR): volume configuration, disk space management, and performance optimization

▸ Design and maintenance of SAN networks (Fibre Channel, iSCSI, FCoE) and configuration of SAN switches (HP Brocade)

▸ Implementation of high availability solutions: data replication, automatic failover, and disaster recovery (DRP/BCP) — 99.99% availability

▸ Configuration of backup solutions (HP Data Protector): backup scheduling, restore testing, and continuity of critical data

▸ Real-time monitoring of performance indicators (IOPS, latency, throughput) and load optimization on storage systems

▸ Technologies mastered: Fibre Channel • • iSCSI ◦ • RAID ◦ • LUN Masking • • Zoning • • Snapshots ◦ • Synchronous/asynchronous replication • • VMware vSAN

▸ Collaboration and technical escalations with HP competence centers worldwide (Europe, Asia, Americas)