Freelancer profile translated to English.
Back to original languageAbout Mohamed
Infrastructure and datacenter technician with experience in critical environments. I intervene in server installation, hardware maintenance, and network support.
I have worked in datacenters and cybersecurity environments, where I developed skills in infrastructure management, network cabling, and technical support.
Accustomed to field interventions, I am autonomous in Hands & Eyes operations, server deployment, and incident diagnostics.
Arabic
Native or bilingual
English
Basic
Can work on-site
Paris (up to 50km)
Experience
- Gatewatcher Cyber CampusDatacenter / Network Infrastructure TechnicianTECHJanuary 2024 - Today (2 years and 5 months)Puteaux, FranceDatacenter / Network Infrastructure Referent – Gatewatcher (Permanent Contract)Responsibilities:Installation and commissioning of servers in a datacenter environment
- Deployment and configuration of VMware ESXi hypervisors
- Installation and deployment of equipment (servers, switches, racks)
- Maintenance and replacement of hardware components (servers, disks, RAM)
- Administration and management of the network infrastructure
- RJ45 / Fiber network patching and cabling organization
- Intervention on equipment in racks (switches, servers, appliances)
- Technical support and incident resolution (L1 / L2)
- Ticket management via GLPI
- Documentation and infrastructure update via NetBox
- Use of secure access management tools (Vaultwarden)
- System monitoring and alert processing
- Hands & Eyes operations in the datacenter
- Intervention in critical and secure environments
- COLT Technology Services ParisDatacenter TechnicianTECHJanuary 2017 - January 2024 (7 years)Les Ulis, FranceDatacenter Technician - COLT Technology Services Paris / Les UlisResponsibilities:
- Installation and deployment of equipment (servers, switches, racks)
- iLO / iDRAC configuration
- Replacement of hardware components (disks, RAM, servers)
- Racking & stacking in datacenter
- Incident management via ticketing tools GLPI / CARMA
- Emergency incident management (P1 / P2)
- Adherence to SLA commitments
- Documentation of interventions and ticket updates
- RJ45 / Fiber network patching
- Installation of RJ45 / Fiber patch panels
- Patching and organization of datacenter network infrastructures
- Verification and validation of network links (certification and continuity)
- Adherence to IT procedures and processes in a datacenter environment
- Coordination with technical teams (electricity, security)
- Material stock management
- On-site customer support
- Management of client interactions in a datacenter environment
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Education
- Systems and Networks AdministratorESIC Higher School of Informatics2017Administrateur Systèmes et Réseaux - BAC+2
- BTSMUC Pigier School Paris 19th2013BTS