About Mohamed
French
Native or bilingual
English
Fluent
Spanish
Fluent
Arabic
Conversational
Experience
- TotalEnergiesProduct Owner CRM MigrationENERGY AND UTILITIESJanuary 2025 - Today (1 year and 7 months)Paris, FranceProduct Owner on a CRM migration project.🎯 My main responsibilities:- Definition and prioritization of the functional backlog (EPICs, User Stories, Rules, Data Dictionary)- Facilitation of business workshops to define needs and write functional rules- Monitoring of build, UAT testing, and migration dry run- Management of data mapping and data migration rules- Coordination between local teams (France, Belgium, Luxembourg)- Project reporting, steering committees, and deployment plan management🔧 Environment:Salesforce | Dynamics 365 | JIRA | SharePoint | Power BI | Excel | Confluence | Salsa | CardPro
- TotalEnergiesKey User CRM Salesforce - TotalEnergiesENERGY AND UTILITIESJuly 2023 - January 2025 (1 year and 6 months)Paris, FranceSupport for European subsidiaries (Belgium, Luxembourg, Germany, and Netherlands) as a Salesforce key user.
- TotalEnergiesDigital ManagerENERGY AND UTILITIESSeptember 2022 - Today (3 years and 10 months)Paris, FranceManagement of the ELF SOME brand page (Organic & Dark post)WebmasteringGraphic design and Video creationEmployee trainingImplementation of a CRM project (connection of B2B Marketplace and Salesforce)Digital communication strategy consultingReference: Laurent Bernimont
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Education
- Master 2 - Communication StrategyINSEEC2021