Freelancer profile translated to English.
Back to original languageAbout Mohamed
A graduate of Institut Mines-Télécom Business School, I have been supporting organizations in their digital transformation projects in international contexts for 15 years. As an expert in complex project management, I combine a strategic vision (Digital Marketing, Data) with operational mastery of Agile methodologies.
Key Strengths:
• Multi-sector expertise: Telecoms, Industry, Pharmaceuticals, Automotive, and Public Sector
• Management & Coordination: Leading multidisciplinary teams and acting as the interface between business departments and technical teams.
• Value Focus: Optimizing processes and tools to transform customer and employee experience.
French
Native or bilingual
English
Fluent
Spanish
Fluent
Arabic
Fluent
Can work on-site
Paris (up to 50km)
Experience
- RocheCRM Project ManagerPHARMACEUTICALS INDUSTRYJune 2019 - Today (7 years and 1 month)Boulogne-Billancourt, France• - EpiCX – Program Lead: Creating an integrated customer engagement platform (CRM & Marketing, Data & Analytics, Content) to deliver experiences that exceed HCP360/HCO360 customer expectations.Product Owner: Creating dashboards providing a 360° view of health professionals and centers to break down silos, personalize interactions, and anticipate risks and opportunities.
- BearingPointSenior Consultant Digital & StrategyCONSULTING AND AUDITSJanuary 2017 - June 2019 (2 years and 5 months)Senior cross-industry consultant involved in Digital Transformation projects (CRM, Data, Marketing Automation...)
- BMW Group FranceProject Manager MissionAUTOMOBILEJune 2018 - May 2019 (11 months)Montigny-le-Bretonneux, FranceImproving salesperson experience and ensuring GDPR compliance (in Agile mode):• - Managing integration projects for sales solutions and CRM implementation (Salesforce) within the Motorcycle dealership network• - Supporting GDPR compliance for the dealership network
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Education
- Master of Management in Business SchoolInstitut Mines-Télécom Business School2012Spécialisation en Marketing Digital
- DESS Business AdministrationUniversité Laval2010DESS Administration des affaires
Certifications
- Design Thinking Level 1Numa2019