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Description

Advanced Salesforce Expertise

• Comprehensive mastery of the Salesforce ecosystem: Sales, Service, Experience & Industry Cloud

(Vlocity)

• Architect level with a strong ability to design complex and scalable solutions

• Numerous Salesforce certifications covering development, data, integration, and security

Architecture & Design Vision

• Ability to design robust and scalable architectures

• Experience in redesigning CRM systems and modernizing platforms

• Good understanding of governance, security, and performance challenges

Automation & Process Optimization

• Transformation of manual processes into automated solutions (Flow, Apex)

• Significant improvement in operational efficiency and productivity

• Implementation of intelligent business-oriented workflows

Integration & APIs

• Expertise in system integration via REST / SOAP APIs

• Implementation of interconnected solutions with third-party tools (electronic signature, external IS)

• Management of secure and efficient exchanges

Technical Excellence

• Development background: Apex, LWC, Java, Spring Boot, Angular

• Full-stack experience enabling a global project vision

• Adherence to best development practices and code optimization

Languages

French
Native or bilingual
English
Fluent
Arabic
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km)

Pinnacle Pet Group
Senior Salesforce Developer / Release Manager
January 2026 - Today (5 months)
Paris, France
• ● Handling of anomalies and evolutions on a Salesforce platform in the pet insurance sector.
• ● Development of features and corrective maintenance in Apex, Flow, and LWC, Omnistudio components...
• ● Realization of front-end evolutions via Lightning Web Components.
• ● Contribution to the automation of business processes with Salesforce Flow.
• ● Development of REST interfaces with third-party systems.
• ● Deployment management via SFDX, Git/Bitbucket, and Copado.
• ● Release Manager role on the project: preparation, coordination, and securing of production releases.
Omnistudio Apex Experience Cloud Service Cloud Salesforce Sales Cloud
AXA Assurance
Senior Salesforce Consultant (SALESFORCE)
May 2024 - December 2025 (1 year and 7 months)
92000 Nanterre, France
• ● Participation in the redesign and modernization of the Salesforce system to ensure a better user experience and optimized platform adoption.
• ● Replacement of manual processes with automated solutions via Flow and Apex, streamlining user journeys.
• ● Migration of Visualforce Pages to modern Lightning Web Components (LWC), ensuring an intuitive and responsive interface.
• ● Creation of LWC components to enhance user experience and facilitate interactions with the Salesforce platform.
• ● Implementation of automated flows with Flow to improve business process efficiency.
• ● Integration of Salesforce with DocuSign to enable secure document generation, signing, and tracking.
• ● Development of secure REST APIs for exchanges with third-party systems, ensuring performance and security.
TotalEnergies
Senior Salesforce Consultant (SALESFORCE)
ENERGY AND UTILITIES
February 2022 - June 2024 (2 years and 4 months)
La Défense, Puteaux, France
• ● Implementation of a CRM salsa/Card and DIAC CRM for TotalEnergie Marketing&Service
• ● The project involves the redesign of the CRM solution for TOTAL Fuel Cards Marketing & Services via the Salesforce.com Platform.
• ● Identify and gather business unit requirements.
• ● Configuration of case management processes using Service Cloud to effectively monitor, track, and resolve customer issues.
• ● Development on Apex (Apex classes, Triggers, SOQL, batch,
• ● REST API, SOAP API
• ● Development of various Lightning components (AURA, LWC)
• ● Implementation of a DocuSign & Universign electronic signature process
• ● Data migration and import using Data Loader.
• ● Deployment management via SFDX, Git/Bitbucket, and Copado.