About Mohamadou
Versatile and results-driven freelancer, I support businesses in customer service, hospitality, virtual assistance, and operational management.
Reliable, well-organized, and proactive, I deliver high-quality service, clear communication, and efficient task management to help clients achieve their project goals.
French
Native or bilingual
English
Fluent
Remote only
Primarily works remotely
Experience
- Noon ware houseDelivery serviceTRANSPORTATIONJanuary 2026 - Today (7 months)Dubai, United Arab EmiratesDelivery service clients disponibles . Pick up orders from restaurants, stores, or warehousesDeliver items to the correct customer addressEnsure the delivery is on timeHandle packages carefully to avoid damageUse a mobile app or GPS to find locationsCommunicate with customers when necessaryCollect payments if required
- Santa LuciaSales and customer serviceRETAIL (SMALL BUSINESS)January 2022 - December 2025 (3 years and 11 months)• - collaborated with colleagues across departments to develop sales and marketing materials• - Conducted detailed analyses with clients,reviewing brand image,brainstorming new ideas with planners and completing product statistics• - Organized meeting with clients to develop and understanding the outside company perception• - Established relationships with partners and represented the company at event
- Dove1. Chargé de service client / Assistant opérationnelRETAIL (SMALL BUSINESS)January 2020 - January 2022 (2 years)Yaoundé, CameroonGestion des demandes clients (email, téléphone, messagerie)Suivi des réclamations et résolution rapide des problèmesOrganisation des tâches administratives et reportingContribution à l’amélioration de la satisfaction client
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Education
- Business administration and managementUniversity of Yaounde2020Business administration and management
- Communication and Media studie2016Communication and Media studie