Freelancer profile translated to English.

Description

Not enough time to manage your calls, databases, or customer service? I'll take care of it for you.

After 10 years of experience in call centers and administrative management, I help companies and entrepreneurs save time through rigorous, fast, and confidential work.

What I can do for you:

Data entry and updates (Excel, CRM, client databases)

Customer relationship management (calls, emails, appointment scheduling)

Administrative support (organization, file tracking)

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Green Union Service
Data Entry, Client Relations, Trainer and Manager.
TELECOMMUNICATIONS
February 2025 - May 2026 (1 year and 3 months)
Rabat, Morocco
Recruitment and onboarding of employees.
Initial and ongoing team training.
Performance monitoring and coaching.
Administrative management and employee support.

I can assist you with projects such as:
Data entry and processing.
Creation and formatting of Word and Excel documents.
Database management.
Virtual administrative assistance.
Recruitment and candidate pre-selection.
Team training and support.
Business development and commercial prospecting.
Customer service and file tracking.
Data Entry Training, Coaching, Communication, Team Management Lead Tracking Client Relations Human Resources
Paul et José
Prospecting
March 2024 - September 2025 (1 year and 6 months)
Casablanca, GC, Morocco
Appointment setting for digitalization (website referencing, website creation) with Futur Digital
Brain Call-
Production Assistant, Responsible for
January 2023 - January 2024 (1 year)
Casablanca, GC, Morocco
• Production monitoring and reporting.
• New recruit training.
• Team management and support.