You're seeing this page as if you were . The main menu is still yours, though. Exit from immersion
Mirsa RatinaMR

Mirsa Ratina

Hospitality Marketing Strategist, Social Strategy

€350/day
Barcelona, ES
8-15 years

Average response time: 1 hour

About Mirsa

I spent nine years running marketing for a restaurant group in Bali, then moved into luxury resort territory at NIHI Sumba in Indonesia, where I managed guest experience and worked directly on revenue, helping the team upsell high-value activities to guests who expected nothing less than exceptional.

Now I am based in Barcelona, working with hotels and restaurants across Europe on the thing most marketing teams quietly struggle with: knowing what to say, where to say it, and how to make it actually move a guest from curious to booked.

I do not produce generic content plans. Everything I deliver is built around how your specific guest thinks, what they respond to, and what your competitors have not figured out yet. I work fast, I communicate clearly, and I have been inside the operations of hospitality businesses long enough to know what is realistic and what is noise.

If you are opening something new, trying to fix a social presence that is not converting, or need a clear content direction without hiring a full-time person, I am the right fit.
  • English

    Native or bilingual

  • Spanish

    Fluent

  • French

    Basic

  • Indonesian

    Native or bilingual

Can work on-site
Barcelona (up to 50km)

Experience

  • NIHI Resort
    Guest Experience & Revenue Manager
    September 2023 - February 2025 (1 year and 5 months)
    Guest Experience and Revenue Management. Managed upselling strategy for high-value resort activities, working directly with luxury guests to increase spend per stay. NIHI Sumba has been ranked among the top resorts in the world multiple times.
    Luxury sector Content marketing marketing consultant customer service
  • Restaurant Group, Bali
    Marketing Manager
    February 2018 - August 2023 (5 years and 6 months)
    Marketing Manager across a multi-venue F&B group for eight years. Responsible for social strategy, brand positioning, campaign planning, and community growth across all properties.

Recommendations

Be the first to recommend Mirsa

Help this freelancer shine by sharing your experience working together.

These freelancer profiles also match your criteria

AgathaA

Agatha Frydrych

Backend Java Software Engineer

4.7

(3)

2

BaptisteB

Baptiste Duhen

Fullstack developer

4.6

(4)

5

AmedA

Amed Hamou

Senior Lead Developer

4

(2)

7

AudreyA

Audrey Champion

Web developer

4.3

(3)

4

Education

  • BA French
    Gadjah Mada University
    BA French

Skill set

Categories