Freelancer profile translated to English.

Description

Experienced professional with 17 years of expertise in digital transformation, change management, and international project management. I support companies in their strategic and operational transformations by managing complex initiatives with a strong human and technological dimension. My approach combines strategic vision, enlightened leadership, and effective coordination of multicultural teams to ensure measurable results.

Industry field of expertise

Languages

Bulgarian
Native or bilingual
Spanish
Basic
English
Fluent
French
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km)

Société Générale
Change Management Consultant
BANKING AND INSURANCE
April 2023 - December 2024 (1 year and 8 months)
Paris, France
Strategy: Definition of the annual strategy for the Communication and Transformation Cells
- Assistance in defining annual objectives
- Proposals for best practices and methodological advice - Establishment of the annual resource plan

Program: Data Acculturation for France Network Employees
Objectives:
- Define a Change Management strategy to train and support field employees
- Implement this strategy operationally
Approach and key achievements:
- Co-creation workshops with the Group program management
- Adaptation and tailoring of Group materials for the France Network's needs
- Definition of the training plan, in collaboration with the France Network's data experts - Training of trainers in person and field support

Project: Optimization of the internal GDPR data usage authorization process
Objectives:
- Reduce process duration (9 weeks initially, 2 weeks after project completion) - Facilitate relationships between involved teams
Approach and key achievements:
- Individual interviews with legal experts and co-creation workshops with involved teams
- Monitoring of operational implementation of decisions made

Management / Service Management / Coordination / Activity Structuring:
- Coordination of 3 teams of several dozen people each
- Coordination with the HR team regarding the integration of training videos on the LMS tool, monitoring and tracking of training (progress rate, evaluations, user feedback)

IT Environment:
- Office 365: Office Suite, Teams, SharePoint, etc.
Change Management Change Management Change and Transformation Management Post-Merger Integration Team Coaching Communication Strategy Strategic Planning
AXA GO
Change Management Consultant
BANKING AND INSURANCE
September 2022 - March 2023 (6 months)
Paris, France
Program: ONE Network Program: optimization and innovation of hardware infrastructure dedicated to the group's global IT projects

Objectives:
- Define a Change Management and team cohesion strategy - Implement this strategy operationally

Approach and key achievements:
Change Management
- existing audit
- brainstorming and co-creation workshops for the change strategy
- definition of a strategy and action plan for various internal and external targets
- organization and facilitation of online and in-person events
- facilitation of team-building and conflict management workshops
- creation and management of an Information Portal and a Yammer group (corporate social network)
- satisfaction surveys: creation, administration, analysis, and presentation of results - qualitative interviews to improve communication and relationships with other teams

IT Environment:
- Office 365: Office Suite, Teams, SharePoint, etc.
Project Management Change Management Change Management Digital Communication Team Coaching
Nexans
Change Management Consultant
RAW MATERIALS INDUSTRY
September 2020 - June 2022 (1 year and 10 months)
Paris, France
Project: Deployment of an Identity and Access Management tool

Objectives:
- Participate in the project to replace an old system with two new tools; adaptation, synchronization, and deployment of these two tools, one for IT access management and the other for user identity management
- Manage the organizational change related to the change globally

Approach and key achievements:
Change Management
- definition of change management actions
- creation and management of distribution lists
- organization and facilitation of online events to present the solution and interact with users
- facilitation of communities on the corporate social network
- creation of communication content:
- management of a video channel about the project
- creation of training manuals & documentation for teams
- creation of explanatory videos
- coordination of a network of 12 local relays across 3 continents

IT Access Management Project
- project kanban management
- coordination with the service provider's teams
- implementation of SSO: participation in the definition and optimization of the new process, coordination of teams during implementation, documentation management, reporting
Identity Management Project
- participation in the construction and management of the backlog
- consolidation of data from different countries - participation in functional acceptance testing

IT Environment:
- Office 365: Office Suite, Teams, SharePoint, etc. - Heat: tool for tracking requests from L1 to L3
- Okta
- UserCube
Communication Change Management Change Management Scrum Agile Methodology Product Ownership