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Miriam DiazMD

Miriam Diaz

Hotel Revenue Manager I Hospitality Professional

€200/day
Spain, ES
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Miriam

I am a professional with extensive experience in the hotel sector, specializing in revenue management, pricing strategies, and distribution channel optimization.

I have held positions of responsibility managing revenue strategies across multiple properties, demonstrating strong analytical skills and experience in market analysis.

I am proficient in various PMS, RMS, GDS systems, and financial tools, with a solid background in team leadership and customer service.

My professional career is consistently focused on maximizing revenue and profitability through strategic planning and operational excellence.
  • English

    Fluent

  • Spanish

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Meeting Point Hotels Spain 3*/4*
    Group Revenue Manager
    October 2023 - August 2025 (1 year and 10 months)
    Spain
    • Implement and execute inventory, distribution, and pricing management strategies effectively, based on demand trends and competitor analysis to maximize total revenue and profitability.
    • Supervise and analyze market trends, competitor activity, and demand fluctuations to identify opportunities and threats.
    • Collaborate with sales, marketing, and reservations teams to execute pricing strategies aligned with business objectives and market conditions.
    • Maintain accurate and up-to-date records of pricing strategies, demand forecasts, and revenue performance metrics.
    • Optimize room inventory distribution across various online and offline channels to ensure a balanced mix of business lines.
    • Periodically review and update room rate structures based on market dynamics, events, and other influencing factors.
    • Conduct thorough analysis of historical data and performance reports to identify areas for improvement and derive actionable insights.
    • Stay informed about industry trends, technological advancements, and best practices in revenue management.
    • Generate reports and presentations detailing revenue performance, market conditions, and strategy effectiveness.
  • FJB Hotels 3*/4*
    Group Revenue Manager
    July 2018 - February 2023 (4 years and 7 months)
    United Kingdom
    In addition to the duties mentioned in the current role
    • Responsible for the reservations department, overseeing the day-to-day operations of the head and reservation agents, including ensuring work shifts are aligned with workload.
    • Supervise incoming calls for departments to ensure a high level of customer service and that no business opportunities are missed.
    • Complete RFPs (Request From Price) and negotiate with companies to maximize profit without losing business opportunities.
    • Ensure that business lines are regularly updated.
  • FJB Hotels 3*/4*
    Revenue and Accounting Assistant
    May 2017 - July 2018 (1 year and 2 months)
    Bournemouth, England, United Kingdom
    • Work with the Group Revenue Manager on all tasks explained in the previous role, to maximize total revenue and market share through the implementation of effective inventory and pricing strategies based on trends and analysis.
    • Work with the Finance Manager to ensure all revenue is posted in the company's finance system and there is no financial loss.
    • Produce daily cash flow reports for Managing & Finance Directors.
    • Ensure the company does not suffer financial loss by monitoring bank accounts daily and reporting any issues to the Finance Manager & Finance Director.
    • Notify the relevant departments when funds have been received in the bank accounts, so that these funds can be posted in the PMS.

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