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Mireille JollyMJ

Mireille Jolly

Administrative Assistant

€477/day
Clermont-Ferrand, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Mireille

Administrative Assistant & Secretarial Services | Telephone Reception | Your operational right-hand person
Are you looking for someone reliable, responsive, and professional to manage your administrative tasks without you having to worry about them? You've come to the right place.
What I bring to you daily:
With extensive experience in administrative assistance and secretarial work, I take care of everything that burdens your schedule so you can focus on what truly matters: growing your business.
Whether it's managing your phone calls with the smile and professionalism your clients deserve, organizing your schedules, drafting your correspondence, handling your emails, or following up on your files, I adapt to your tools and your way of working from day one.
Why work with me?
Because I'm not just an executor. I am a true trusted partner who anticipates, proposes, and gets involved as if your company were my own. Discretion, rigor, and a sense of service are my watchwords.
As a freelancer, I offer you the flexibility of a tailor-made collaboration: per project, per week, or long-term. No overhead, no constraints, just efficiency.
My areas of expertise:
Administrative management · Secretarial services · Telephone reception · Drafting correspondence & emails · Schedule management · Filing & archiving · Client relations
Tools I master:
Microsoft Word (writing, formatting, professional correspondence) · Microsoft Excel (dashboards, data entry, tracking) · Microsoft PowerPoint (polished and impactful presentations) · Outlook (email & calendar management) · Teams · Google Workspace (Docs, Sheets, Drive) · PDF & scanning tools
Ready to delegate with peace of mind? Contact me, I respond quickly.
  • French

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • CARREFOUR
    Cashier / Reception Assistant
    RETAIL (LARGE RETAILERS)
    August 2024 - January 2026 (1 year and 5 months)
    Riom, France
    Reception, visitor guidance, and telephone switchboard management. Mail processing and administrative management (data entry, scanning, archiving). Support for the management team and order entry.
  • FOUNDEVER,
    EDF Telephone Advisor
    TELECOMMUNICATIONS
    September 2023 - April 2024 (7 months)
    Management of multi-channel flows (telephone, email, messaging) and needs diagnosis. Quick resolution of complaints and customer loyalty (95% resolution on first contact). Use of CRM tools to ensure traceability of exchanges.
  • PENELOPE,
    Receptionist / Versatile Secretary
    LUXURY GOODS
    November 2021 - April 2024 (2 years and 5 months)
    Lyon, France
    Physical reception of visitors and optimized switchboard management. Coordination of couriers, reception of deliveries, and archiving of documents. Stock management, inventory, and dashboard updates.
    Virtual Assistant Secretarial Services Remote Administrative Management

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Education

  • Insurance & Real Estate Credit Training TOSA Word, Excel
    TOEIC Bridge English
    Formation Assurance & Crédit Immobilier TOSA Word, Excel

Skill set

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