Name: Microsoft Office 365 technique associate L2
Price: 200 EUR
Availability: InStock

Freelancer profile translated to English.

Languages

Workplace preferences

Remote only

Primarily works remotely

Company: Téléperformance
Sales assistance
January 2009 - October 2010 (1 year and 9 months)
for 2 French Internet service providers (SFR/Orange) N2 (SFR) + complaint / retention + Technical support L2 Network + TV (Numéricable)
Concentrix:
Completel Support Technician /
February 2016 - April 2016 (2 months)
Digitizable (individuals / B 2 B) / Front and Back office (Front/Back Office: line taking + mail + chat): After-sales service (individual / Pro) + KB writer L2 Microsoft Office 365 (IT Office 365 technologies : Exchange, Outlook, SharePoint, OneDrire, Teams, Office App .. ) + Billing Support B2C and B2B (Billing explanation / Refund / SLA Credit / Claims / Escalation)
Concentrix
Technical Support Associate L2
January 2019 - Today (7 years and 7 months)
Microsoft Office 365 support (applications: Exchange/ Outlook / SharePoint/ OneDrive / Teams....and commercial support

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Baccalaureate in Mathematics
Secondary high school
2005
Baccalaureate in Mathematics
Studies in
Higher Institute of Multimedia Arts of
2008
Studies in

Milou Sakhri

Microsoft Office 365 technique associate L2