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Milena CardonaMC

Milena Cardona

Community Manager: Your Visual Content Strategist

€200/day
Alicante, ES
0-2 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Milena

I am Milena Cardona, a Community Manager passionate about offering quality service through digital platforms. The greatest inspiration in my work is the passion for connecting brands with their audience through digital interaction.
With over 10 years of experience in communication and customer service, I have built a people-centered career. My background in agroecology and recent studies in artificial intelligence allow me to offer innovative and sustainable solutions. As a Community Manager, I apply my diverse knowledge of English, digital systems, tourism, and fashion industries to create authentic content, allowing me to navigate with ease in any aspect, using tools such as Canva, Gamma, Excel, Trello, CapCut, and Metricool.
Some of my key skills
Communication
Excellent ability to interact with the audience and convey messages clearly and effectively.

Creativity
Ability to generate original ideas and attractive content that captures the audience's attention.

Empathy
Capacity to understand the audience's needs and establish positive relationships.

My goal is to help you stand out in the digital world and achieve your business goals creatively and authentically; to support you at every step of the way, transforming your challenges into successes and your ideas into realities.
  • Spanish

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Naildesigner
    Community Manager.
    FASHION AND COSMETICS
    October 2024 - January 2025 (3 months)
    Medellín, Colombia
    My experience as a Community Manager - Naildesigner (Nail Salon):

    My focus:
    building a vibrant and attractive online presence.

    Key activities:
    * Analysis: Digital evaluation, competition, and target audience (age, interests, location).
    * SMART Goals: Increased bookings, recognition, promotion, local interaction.
    * Personalized Strategy: Platforms, tone, calendar, interaction.
    * Engaging Content: Professional photography/video (services, designs, atmosphere, clients).
    * Persuasive Copywriting: Optimized copy (benefits, promotions, tips, calls to action).
    * Value Content: Tutorials, trends, tips, team interviews.
    * Community Management: Active interaction (comments, messages), relationship building.
    * Optimization and Monitoring: Campaign performance, ROI adjustments.
    * Metrics Analysis: Tracking (followers, reach, engagement).
    * Periodic Reports: Results, impact, improvements.

    Naildesigner Achievements:

    * Increased online visibility.
    * Brand recognition.
    * Increased bookings.
    * Customer loyalty.
    * Loyal online community.
    * Improved reputation.
    * Increased local traffic.
    * Better audience understanding.
    * Return on investment (increased clientele/revenue).

    It was a pride to collaborate with a "magical" entrepreneur. I take great learning with me.

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Skill set

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