About Milena
Spanish
Native or bilingual
Experience
- NaildesignerCommunity Manager.FASHION AND COSMETICSOctober 2024 - January 2025 (3 months)Medellín, ColombiaMy experience as a Community Manager - Naildesigner (Nail Salon):My focus:building a vibrant and attractive online presence.Key activities:* Analysis: Digital evaluation, competition, and target audience (age, interests, location).* SMART Goals: Increased bookings, recognition, promotion, local interaction.* Personalized Strategy: Platforms, tone, calendar, interaction.* Engaging Content: Professional photography/video (services, designs, atmosphere, clients).* Persuasive Copywriting: Optimized copy (benefits, promotions, tips, calls to action).* Value Content: Tutorials, trends, tips, team interviews.* Community Management: Active interaction (comments, messages), relationship building.* Optimization and Monitoring: Campaign performance, ROI adjustments.* Metrics Analysis: Tracking (followers, reach, engagement).* Periodic Reports: Results, impact, improvements.Naildesigner Achievements:* Increased online visibility.* Brand recognition.* Increased bookings.* Customer loyalty.* Loyal online community.* Improved reputation.* Increased local traffic.* Better audience understanding.* Return on investment (increased clientele/revenue).It was a pride to collaborate with a "magical" entrepreneur. I take great learning with me.
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