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Milagros Viviana Florián SalasMV

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Freelancer profile translated to English.
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About Milagros Viviana

I deeply believe that the best products are born when there is clarity, collaboration, and a team that feels supported, not directed. My role as a Product Strategist is to help organize ideas, prioritize with intention, and make evidence-based decisions, always with closeness, respect, and service to the team.

I work with a strategic vision, yes, but always with humanity: listening, facilitating, and creating a space where everyone can contribute. I don't come with recipes, I come with questions; I don't impose processes, I accompany and simplify.

I enjoy working in teams, learning from each project, and contributing structure, meaning, and calm. I believe that the best results come from collaboration, active listening, and mutual learning.

If you are looking for someone committed, with a functional perspective, analytical mindset, and a human approach to guide your team towards clarity and validation, I will be delighted to accompany you.
  • Spanish

    Native or bilingual

  • English

    Conversational

Can work on-site
Madrid (up to 50km)

Experience

  • Tu Idea Una Realidad
    Founder - Product Manager - Product Owner
    June 2025 - Today (1 year and 2 months)
    Madrid, Spain
    Personal project focused on supporting entrepreneurs and SMEs in validating their ideas and designing Minimum Viable Products (MVPs). In the role of Product Owner, I lead the conceptualization, strategic planning, and backlog prioritization, optimizing resources and ensuring agile, market-oriented execution.

    Key achievements and activities:

    - Structuring business ideas through agile methodologies and Lean Inception.
    - Defining the value proposition and strategic roadmap of the service.
    - Validating market hypotheses through pilot sessions and real user feedback.

    Highlighted competencies:
    Resilience · Clear and effective communication · Collaborative leadership · Strategic thinking

    (Currently, I continue to develop this project while expanding my professional opportunities in IT environments and strengthening my English to broaden my international reach.)
    MVP Definition and Validation Active Listening and Stakeholder Communication Value-Oriented Prioritization Strategic Product Vision
  • Paradigma Digital
    Functional Analyst/PO/Operations Manager
    October 2018 - April 2025 (6 years and 7 months)
    Madrid, Spain
    • (2024 - 2025) - Functional Analyst/PO for a video identification component for an insurance entity - The video identification component was delivered, enabling its implementation in multiple digital processes of the entity, streamlining the identity verification of the end-user.
    • (2023 - 2024) - Functional Analyst/PO for a digital grants product for a public entity - The original MVP, conceived with the client, was delivered, upon which they will iterate to build the digital product they need.
    • (2022 - 2023) - Functional Analyst - Achieved sufficiently defined user stories with acceptance criteria accepted by the client and development.
    • (2018 - 2022) - Operations Manager for a mobile operator. Successfully built the operations team with profiles aligned to the client's needs and improved incident management with a focus on the client's end-users.
  • Accenture
    IT Analyst
    March 2008 - August 2018 (10 years and 5 months)
    Madrid, Spain
    (05/2015 – 03/2018) Functional analyst for the sales process and sales incident management – Client Renfe– Accenture – Spain
    Requirement gathering. Input data validation. Tracking of requested development. Testing of development.
    Maintenance and supervision of software quality in each release. Contributed to establishing criteria for each milestone within the product roadmap as a means to measure incident resolution progress. Collected and organized incidents with maximum detail through regular on-site visits, meetings, and sessions with client managers for each application. Contributed to making the team more agile by applying Scrum and Kanban. Trained and oriented 3 new members, including performance reviews. Provided on-site IT technical support for 3 staff members and functional support for all team members.

    (10/2014 – 04/2015) Analyst, Developer – Client Fundación Accenture – Accenture – Spain
    Developed and unified user management for the different clients supported by Fundación Accenture. Translated technical specifications into detailed product requirements.

    (03/2014 – 09/2014) Analyst, Developer – Client Vodafone – Accenture – Spain
    Contributed to maintaining the inventory unification application.

    (09/2010 – 01/2014) Quality Manager BKS – Client Banco Santander – Accenture – Spain
    Translated client objectives, feature concepts, and needs into use cases and product requirements. Maintained and supervised the quality controls required by the client for each software delivery. Collected detailed requirements and use cases through interactive sessions with client regulations.

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Education

  • Master's Degree
    ESNEDI
    2018
    Máster en Negocios Digitales
  • Professional Scrum Product Owner II, Product Management
    Scrum.org
    2025
    Professional Srum Product Owner II, Gestion del producto

Skill set

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