Freelancer profile translated to English.
Back to original languageAbout Mike
The filing system has grown and no one can find anything anymore? A process works, but it takes too much time? Or a topic has been on the table for too long?
That's exactly when I come in.
I bring structure, create an overview, and develop solutions with you that really work in everyday life. Not theory, but direct implementation.
My background: Computer Science graduate, over 10 years of support and quality management at Hewlett-Packard (Six Sigma Greenbelt, ITIL certified), self-employed for many years. I combine technical understanding with a clear eye for structure and pragmatic solutions.
Specifically, I help with:
– Organizing and structuring workflows
– Technical topics around Mac and tools
– Setting up and structuring bexio (including booking receipts)
– Setting up or fixing photography workflows
– Small research assignments when something needs to be found quickly and reliably
I work remotely – calmly, directly, and solution-oriented.
My packages:
– Clarity Session: 60–90 min. Zoom, clear answers, CHF 180
– Structure Sprint: Half-day, concrete result, CHF 420
– Research Assignment: written, 48h, CHF 120
→ Details & Booking: mikeflam.ch/support
German
Native or bilingual
English
Fluent
French
Conversational
Dutch
Conversational
Croatian
Conversational
Remote only
Primarily works remotely
Experience
- mike flam GmbHPhotographer / Energy Work / Clarity & StructureCONSULTING AND AUDITSJanuary 2008 - Today (18 years and 5 months)Zürich, Switzerland– Photography: Portrait, Business, Event – Studio and Outdoor– Energy Work: Body/Emotion Code, Remote & 1:1– Clarity & Structure: Organization, processes, and workflows for self-employed individuals and SMEs; setting up and structuring bexio; photography workflows; technical support (Apple/Mac/Tools)
- Roche Diagnostics AG,Quality Management & Process SupportPHARMACEUTICALS INDUSTRYJanuary 2008 - January 2009 (1 year)Rotkreuz, ZG, SwitzerlandSupport for the Quality Management team in software development regarding the analysis and optimization of internal processes. Process documentation, reporting, and process support within a freelance mandate (60%). Contribution to ensuring quality standards in the software development process and in the preparation of internal reviews and audits.
- Hewlett-Packard GmbH,Quality Consultant & Mission Critical Support SpecialistJanuary 1996 - January 2006 (10 years)Ratingen, NW, Germany– Leading process improvement projects (Six Sigma Greenbelt certified) – Customer support in Mission Critical Support (HP-UX/Hardware) – Reporting, scorecards, escalation & process management
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Education
- Emotion Code & Body CodeDiscover Healing2022Emotion Code & Body Code
- Zen CoachingZen Coaching International2016Zen Coaching