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Mikael FernandesMF

Mikael Fernandes

Expert E-commerce & Customer Relations | Management

€800/day
Paris, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Mikael

Leader, entrepreneur, and e-commerce expert, I offer you 20 years of experience in management, digital transformation, and customer relationship optimization.

After co-founding two successful companies, including Go2roues.com (leader in electric mobility) and Voltandgo.com (specialist in license-free electric vehicles), I now freelance to support companies looking to accelerate their growth, structure their teams, or optimize their performance.

👉 I am the right profile if you are looking for:

A project director or interim manager to lead a strategic project.

An e-commerce expert to boost your acquisition, conversion, customer experience, or structure your team management.

A sparring partner to discuss your development, organization, or scale-up.

💼 My key expertise:
✔️ Company leadership & structuring
✔️ E-commerce & digital transformation
✔️ Customer relations (strategy + operational)
✔️ SEO / SEA / performance marketing
✔️ Team management up to 180 people
✔️ Lean management / KPI-driven management
✔️ Launch of new services or products

📍 Based in Île-de-France, I work remotely or on-site, for one-off, long-term, or interim assignments.

📞 Let's discuss your needs over a quick chat.

  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Paris (up to 50km)

Experience

  • VoltandGo
    President / Founder
    E-COMMERCE
    April 2024 - Today (2 years and 2 months)
    Paris, France
    I founded the website www.voltandgo.com a year ago.
    The first multi-brand online sales site to make the right choice when buying an electric license-free car.
    A technical center in Tours (37) and an agency in Chambourcy (78).
    Home delivery throughout France or at the agency, financing, trade-ins, etc.
  • GO2ROUES.COM|
    Chief Executive Officer / Co-founder
    E-COMMERCE
    April 2018 - September 2023 (5 years and 6 months)
    Paris, France
    • Management of 45 employees
    • 7 agencies / French leader in electric motorcycles and scooters with 3000 vehicles sold per year.
    • Member of the supervisory board
    100,000 visitors per month on the website, one vehicle sold every hour.
  • FRICHTI.CO
    Customer Service Director France
    E-COMMERCE
    November 2017 - April 2018 (5 months)
    Paris, France
    • Management of 20 employees
    • Member of the Executive Committee
    . Implementation of lean management in customer service

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Education

  • Bachelor's Degree in Ancient History
    University Paris XIII
    Licence d'Histoire Ancienne
  • Baccalaureate in Literature with a specialization in living languages
    Lycée André Malraux
    Baccalauréat littéraire spécialité langues vivan

Skill set

Categories