Freelancer profile translated to English.
Back to original languageAbout Mi-Harvel
IT Project Manager & Functional Analyst, with solid experience in digital transformation, business process optimization, and application solution deployment.
I support companies in translating their business needs into clear functional solutions and in managing IT projects end-to-end, from the scoping phase to delivery, ensuring quality, deadlines, and budget.
Notably, I have supported companies in the integration and adoption of Microsoft 365 (Exchange, Teams, SharePoint, OneDrive), including defining use cases, change management, and user support.
My experience also covers digitalization projects for multi-company groups, including ERP implementation (Odoo), Helpdesk tool deployment, process optimization via Power Automate, and dashboard creation with Power BI.
French
Native or bilingual
Remote only
Primarily works remotely
Experience
- EclosiaIT Project ManagerAGRICULTUREAugust 2023 - Today (3 years)Antananarivo, Madagascar• Managed IT and digital projects within a multi-company group, from scoping to deployment.• Coordinated internal teams and service providers, monitored deadlines, budgets, and deliverable quality (Jira, ManageEngine).• Implemented Microsoft 365 solutions to improve collaboration and internal process management.•• Managed change and trained users (management and operational) to ensure tool adoption.•• Contributed to process digitalization and operational performance improvement.
- GROUPE ECLOSIAFunctional AnalystNovember 2019 - August 2023 (3 years and 9 months)Responsible for the functional aspects of the group's IT projects. Requirement gathering, writing specifications, functional assistance, customer support, organizing meetings, customer training.
- JOVENA MadagascarInternshipOctober 2009 - July 2022 (12 years and 9 months)User supportSoftware creation: management of fuel gauges at service stations.
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Education
- Bachelor's DegreeESP BI2009Génie Logiciel
Certifications
- Project Management CertificateCanadian Academy of Management and Technology (C.A.M.T.)2023